• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23552 - the theme dont install..

the theme dont install.. receive errors on pscomments and error creating db

Comments

Fred 13 Jul 2022, 10:43

Hi, Diego.
Can I try to install it for you?

Diego filgueira 13 Jul 2022, 11:11

yes.. whats data need?

Fred 13 Jul 2022, 11:13

I see you already provided details to access to your back office. I’ll try and back to you soon.

Diego filgueira 13 Jul 2022, 11:39

ok please if you manage to install and activate the theme then go back to activate the current theme because we need the page to continue working and then activate it at night and adjust images etc at night

Fred 13 Jul 2022, 13:32

Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server