• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 27.07.22, 08:22
  • Opened by: René FRAMERY

Ticket #23607 - Slider

Hello,

I have a problem with my slider for responsive. In desktop and tablet format the slider is displayed very well (attached image). Nevertheless when I rotate the tablet horizontally, the slider does not fit (attached image)

Comments

René FRAMERY 27 Jul 2022, 08:24

Hello,

I have a problem with my slider for responsive. In desktop and tablet format the slider is displayed very well (attached image). Nevertheless when I rotate the tablet horizontally, the slider does not fit (attached image)

Attachments:

Fred 28 Jul 2022, 00:42

Hi, René.
Please check out your slider layout settings - https://take.ms/CVsAM. I'm sure you can configure it correctly.
That's definitely not slider's bug

René FRAMERY 28 Jul 2022, 09:06
Fred 28 Jul 2022, 11:23

Look like it doesn't work in this way.
We are not developers of the slider. We are using ready solution provided by this agency https://classydevs.com/slider-revolution-prestashop/

I can ask them about that, but from my experience it can take much time

René FRAMERY 28 Jul 2022, 11:28

I managed to adjust it with the settings of the desktop format.

Thank you very much

Fred 28 Jul 2022, 11:28

Great! You are welcome

René FRAMERY 28 Jul 2022, 12:29

I have another little problem. On the mobile format, the header that is displayed is the default of the theme and not the one I made myself. Yet I think I’ve made the right adjustments. (attached image)

How to solve this problem ?

Thank you

Attachments:

My header.PNG (24.2 KiB)
Fred 28 Jul 2022, 13:22

Go to Theme Setting - Header, and disable Simple mobile header option

Fred 28 Jul 2022, 13:23

Go to Theme Setting - Header, and disable Simple mobile header option

René FRAMERY 28 Jul 2022, 13:59

Thank you very much

Fred 28 Jul 2022, 14:49

You are welcome!