• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 01.08.22, 10:54
  • Opened by: Martina Farela

Ticket #23625 - Problems with multistore and your modules

Hello, I have activated the multistore mode of prestashop. And I have seen that some functions have disappeared (comparator, favorites, etc). please check it


Fred 01 Aug 2022, 11:03

Hi, Martina Farela.
Please make sure all Promokit modules are enabled. You can see that in the Theme Settings → Modules tab.

Martina Farela 01 Aug 2022, 11:07

Yes they are activated, but for example here there were 2 buttons (one to compare and another to add to favorites and they have disappeared)


mult.PNG (109.3 KiB)
Fred 03 Aug 2022, 17:01

Sorry for the delay.
I can't find a page where I could see the issue. Please give me a link

Martina Farela 04 Aug 2022, 08:17

Here for example https://nuevaweb.solocolagenos.com/96-cuidado-de-unas If you hover your mouse over the product image, you will see that only the cart icon appears.
Before, the "favorite products" button and the "product comparator" button appeared too.

Fred 04 Aug 2022, 11:38

Fixed in this way - https://take.ms/VqiXn

Martina Farela 04 Aug 2022, 11:56

Yes, it's fixed!
Thanks Fred

All the best

Fred 04 Aug 2022, 12:12

You are welcome!