• Priority: Medium
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 02.08.22, 17:39
  • Opened by: Vicente Briones
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23635 - Actualizacion

He actualizado el theme como indica el video pero me da un monton de errores

Me podeis ayudar

Un cordial saludo

Comments

Fred 03 Aug 2022, 12:41

Hi, Vicente.
What theme version you had before?
Have you tried to clean Prestashop cache?

Vicente Briones 03 Aug 2022, 12:58

Alysum 5.3.6

He intentado lo de la cache y nada

Porfavor puedes mirarlo

Fred 03 Aug 2022, 13:08

5.3.6 is really outdated version.
A lot of module was rewritten from scratch.
Some of then was completely removed, like Page builder, which was developed in 2013 and doesn't compatible with latest Prestashop version.
New modules was added.
So, you need to be ready to rebuild your layout using new builder - Creative Elements.


What you need to do now?
1. Make sure you are using the latest Prestashop version.
2. Go to Module Manager and disable/uninstall every module you are not going to use.
3. Install new modules for the theme
- Creative Elements - https://www.dropbox.com/s/snzb04y4nayhhsi/creativeelements.zip?dl=0

- Promokit Widgets - https://www.dropbox.com/s/tp30w5zbhy0a1t1/pkelements.zip?dl=0

- New Revolution Slider - https://www.dropbox.com/s/svanaw3a2ts7uc3/revsliderprestashop.zip?dl=0


Before updating Revolution Slider, you have to export your sliders, then uninstall current Revlution module. Then install the new module version and import your sliders

Vicente Briones 03 Aug 2022, 13:16

Tienes los datos de admin y ftp

Puedes borrar completamente el theme ,para que se quede instalado de nuevo y limpio ?

Como tengo todos los graficos ya quiero que funcione fino y sobre nuevo

Gracias

Fred 03 Aug 2022, 13:29

I can login to your back office, but FTP details seems wrong, please check it out

Vicente Briones 03 Aug 2022, 13:31

Mi Hosting tiene verificacion de acceso por Pais

Que pais quiere que le ponga

Gracias

Fred 03 Aug 2022, 14:02

Poland, please

Vicente Briones 03 Aug 2022, 14:21

Ok ya esta

Fred 03 Aug 2022, 19:23

I have reinstalled some modules which was installed with some problem, now everything looks correct

Vicente Briones 04 Aug 2022, 09:55

Ya esta casi ok

Le e puesto el logo y se a roto

Algo raro , puedes mirarlo porfavor ?

Gracias

Fred 04 Aug 2022, 11:35

I don't understand how that's possible. Did you edit some theme files?

Vicente Briones 04 Aug 2022, 11:36

No solo el logo

Fred 04 Aug 2022, 11:36

Ok, trying to find out what's happened

Fred 04 Aug 2022, 13:28

Could you please disable Opcache in your server configuration

Vicente Briones 04 Aug 2022, 13:37

Ya e mandado lo desactiven temporalmente

Fred 04 Aug 2022, 13:39

The issue has been fixed. Please test to confirm the change
You can enable Opcache back

Fred 04 Aug 2022, 16:41

The issue has been fixed. Please test to confirm the change
Updated file is
/themes/alysum/modules/productcomments/views/templates/hook/product-comments-list.tpl

Vicente Briones 04 Aug 2022, 17:09

Ahora me han llegado varios mensajes de error critico pone

Se ha detectado una excepción al cargar el módulo dateofdelivery. Notice: Trying to get property \'version\' of non-object.

Vicente Briones 04 Aug 2022, 18:35

He cambiado el tamaño del logo y otra vez se a puesto igual

Gracias

Fred 04 Aug 2022, 19:24

I don't understand what's going on. The website just not loading. There are no errors in log files. Do you have an option to restart your server?

Fred 04 Aug 2022, 20:32

I see only server error - https://take.ms/avLFN

Vicente Briones 05 Aug 2022, 10:49

Parece que ayer dio un error al cambiar el tamaño del logo

Puedes resetear el theme para que se quede a 0

Como te dije tengo todos los graficos

Vicente Briones 05 Aug 2022, 10:53

Creo que lo que falla es el Elementor

Por lo que sea no funciona bien

Recordarte que nuestra tienda online esta activa y necesitamos ventas

Fred 05 Aug 2022, 11:04

Can I enable Alysum theme back to check out the issue?

Vicente Briones 05 Aug 2022, 12:00

Ahora parece si puede modificar y se queda bien

Yo no necesito el blog por ahora

Pero si lo desactivo el theme deja de funcionar

Puedes mirarlo ?

Fred 05 Aug 2022, 12:02

I suppose you have a blog widget added to your layout in Creative Elements. Try to remove it as well