• Priority: Medium
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 05.08.22, 13:11
  • Opened by: MALEK Jamel
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23641 - 500 Error on product AMP page, Products reviews


I keep Getting an error 500, When I open any product page,
This only happens when I have the Product reviews enabled.

I would like to fix this issue, as I want to use the Product reviews and Comments for desktop and mobile.



Fred 05 Aug 2022, 13:12
MALEK Jamel 05 Aug 2022, 13:13

www.e-dhaoui.tn this is the website

MALEK Jamel 05 Aug 2022, 13:17

Hello Fred,
I did it now, and I deactivated the hook for filter for products comment. I still have the same issue.

Fred 05 Aug 2022, 13:18

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

MALEK Jamel 05 Aug 2022, 13:21

Information filled

Fred 05 Aug 2022, 13:29

I see you have modified the file -


and make an error there. Try to restore original file.

MALEK Jamel 05 Aug 2022, 14:35

Information filled

MALEK Jamel 05 Aug 2022, 14:39

Thanks I restored the file from backup, That means the filterhook was the issue.

Fred 06 Aug 2022, 10:41