• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 09.08.22, 18:17
  • Opened by: Lynda
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23650 - Some issues after update

Hi Fred!

I have some issue after updating the theme to the last version on my developpement site (add dev. before my shop url to see it).

1. A white block “Menu” is on the top of the header.
2. The blog display on homepage isn’t good.
3. The Instagram display on the homepage isn’t good.

Please see screenshots.

Thank you for your help.

Attachments:

ce1.jpg (578 KiB)
ce2.jpg (1.09 MiB)
ce3.jpg (975.7 KiB)

Comments

Fred 10 Aug 2022, 10:08

Hi, Lynda.
1. Fixed.
2&3. Have you tried to clear Prestashop cache after update?

Fred 10 Aug 2022, 10:09

Please provide access to your FTP server

Lynda 10 Aug 2022, 12:19

Yes I cleared Prestashop cache after update.
What was the problem to the menu? Was it a hook problem?
I filled out access to FTP server to the dev site.

Lynda 10 Aug 2022, 17:00

I have an other issue : the links of the menu “La marque” and “Blog” doesn’t work. However, Alysum menu seems to be well configured.

Attachments:

Capture d’écran 2022-08-10 a... (621.7 KiB)
Fred 10 Aug 2022, 18:31

as I can see - https://take.ms/MuQEm the logo column takes too much space. Please try to adjust the width of logo column

Lynda 11 Aug 2022, 11:37

Thank you, I understand the issue. But I see another issue : when I click on icon menu (on small screen), the height of the header block expands to the size of the submenu. I don’t have this issue on my production site.

Attachments:

Sans titre-1.jpg (662 KiB)
Fred 11 Aug 2022, 11:58

Try following CSS 

@media (max-width:1197px) {
 #top-menu {
  position: absolute;
  width:  100%;
  top: 41px;
  left: 0;
 }
 #header .pk-widget.widget-module {width:100%}
}
Lynda 11 Aug 2022, 15:56

OK but subcategories of “The brand” don’t collapse.

Fred 11 Aug 2022, 21:06

But there is no content to expand/collapse, Try to add a layout for “The brand” item

Lynda 12 Aug 2022, 11:20

Isn’t it a layout for “The brand” item in this screenshot?
https://support.promokit.eu/index.php?getfile=26470

Lynda 13 Aug 2022, 18:04

I specify that I did not touch the parameters of the shop, I just made an update.

Fred 14 Aug 2022, 10:48

The issue has been fixed. Please test to confirm the change
Updated file: /modules/pk_menu/pk_menu.php

Lynda 15 Aug 2022, 15:47

Thank you Fred, but the menu still has a problem. The submenu opens in a new frame that appears above the menu.

Attachments:

menu.jpg (651.3 KiB)
Fred 15 Aug 2022, 22:03

Is it ok now? https://take.ms/1ymRg

Updated file is: /themes/child_alysum/modules/pk_menu/views/css/front.css

Lynda 16 Aug 2022, 16:41

It’s not OK for me. Are you sure it’s a screenshot of my dev site?

Fred 16 Aug 2022, 20:35

I’m sure that’s cache of your browser, see the screenshot https://take.ms/8XGWC

Lynda 17 Aug 2022, 10:55

I understood. Please display my dev shop on a screen wider than 544 pixels and you will see the issue.

Fred 17 Aug 2022, 17:58

for me it looks ok as well - https://take.ms/8TY9H

Do you want to have it in full width?

Lynda 17 Aug 2022, 18:09

Please try on a screen wider than 600 pixels.

Attachments:

Capture d’écran 2022-08-17 a... (314.9 KiB)
Fred 17 Aug 2022, 18:12

I see now.
That’s because I have defined such a breakpoint.
You can adjust it as you want.
- Open the file /themes/child_alysum/modules/pk_menu/views/css/front.css
- find the line, in the very end of file

@media (max-width: 600px) {

- change 600 to a page width you need

Lynda 19 Aug 2022, 16:41

I think it’s OK now, thank you!
What about the blog and Instagram display issue in the homepage?

Fred 19 Aug 2022, 20:18

The issue has been fixed. Child theme config is updated.
As for Instagram issue, try to reset the module and connect it to your account once more. Maybe also try to clear Prestashop cache before.