- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 10.08.22, 16:16
- Opened by: Thomas Holley
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #23653 - Smart Preset - blank page
Hello,
I try to use the Smart Preset on my store but when i go to the front i only have a blank page.
Comments
Hi, Thomas.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
Oh ok it’s good ni fill the necessary fields.
As I can see there is just no “Smart” templates.
When I have tried to import them manually I got an error https://take.ms/AqFpw Could you please reinstall Creative Elements and Promokit Widgets module.
You need to do following steps:
1. Uninstall Creative Elements module
2. Uninstall Promokit Widgets module
3. Go to phpMyAdmin to your database, find following tables and remove them
4. Install Creative Elements module
5. Install Promokit Widgets
Thanks for all Fred !
Does it work now?
Yes it’s good now !
Ok! You are welcome!