• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23667 - HTTP ERROR 500

Hello

I just installed the theme after upgrading prestashop to version 1.7.8.7 and although everything seems to be fine the shop is not displayed due to an error 500 and in the backend I can not access the modules or theme options. could you look to see what is going on?

We were previously using another theme that we prefer to change for yours, we still have it installed until we don’t configure the new one properly.

Thank you very much for your help.

Comments

Luis Miguel Gonzalez 16 Aug 2022, 15:00

fixed, I have deleted the old blog module and everything seems to be working correctly.

Thanks

Fred 16 Aug 2022, 20:43

Hi, Luis Miguel Gonzalez.
That’s great you solve the issue.
Please let me know in case of any problem

Luis Miguel Gonzalez 18 Aug 2022, 10:58

Hi Fred
I can’t get the content of the home page to display, I select one of the templates but I only get 404 ERROR
This page cannot be found

Can you please check what is happening?
https://www.redoficinas.com/ Thank you very much

Fred 18 Aug 2022, 19:53

That’s not a problem of the theme.
As I can see you have wrongly configured prestashop routing.
Please restore default settings here https://take.ms/3xsyz

Luis Miguel Gonzalez 21 Aug 2022, 16:47

solved
thank you very much Fred

Fred 21 Aug 2022, 18:01

You are welcome!

Fred 22 Aug 2022, 09:10

You are welcome!