• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 25.08.22, 14:43
  • Opened by: Alvaro
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23696 - Mobile menu does not work

Hello again Fred,

the site that we developed using your theme is already online. And we ara having a problem with the main menu ONLY on mobile version…when you try to click to the main menu “hamburguer link” using the browser simulation as mobile it works fine, but if you try to click on this menu item using a phone it does nothing (no links, nothing happens)….can you take a look at this issue please? See attached image…

https://www.momuandco.com/

credentials to BO are the same that you already have but instead of the staging url now is the real one: https://www.momuandco.com/

thanks

alvaro

Attachments:

Captura.JPG (28.8 KiB)

Comments

Fred 25 Aug 2022, 17:25

You have some strange error https://take.ms/CN2qV

For some reason some JS variables are duplicated. There is no such problem in the theme source code, for sure. Some third party code/module doing that in your website.
Please remind what module was recently installed maybe it causes the issue.
And I also want to notice there was no such problem on your previous website instance so it’s definitely something new, but not theme’s bug.