• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 29.08.22, 15:57
  • Opened by: Benjamin WEPPE
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23704 - Cache issue

Hi there,

We’ve noticed an issue with cache and creative element.

If cache is disabled, everything works fine.
However, if cache is enabled, our header’s CSS (and probably some other elements) isn’t applied.

Please find enclosed examples

Comments

Fred 29 Aug 2022, 17:11

Hi, Benjamin.
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office

Il y a une erreur.
    Ce compte employé n'existe pas, ou le mot de passe est erroné.
Benjamin WEPPE 29 Aug 2022, 17:39

Sorry, it’s updated ;)
PS : couldn’t change the url of the shop in my profile info, but you should have it with my backoffice url ;)

Fred 29 Aug 2022, 19:22

Strange issue. Never seen it before. Maybe you remember what did you do before the problem happened?
I have to contact Creative Elements module developers, maybe they have a solution.