• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 04.09.22, 18:58
  • Opened by: Lynda

Ticket #23723 - Instagram module

Hi Fred!

PK Instagram module doesn’t still work. I tried to disable - enable it but it doesn’t work.

Thank you for your help.


Fred 04 Sep 2022, 19:39

Hi, Lynda.
Try to reset the module

Lynda 06 Sep 2022, 21:34

I have an error when I want to enter the module configuration.


debug.jpg (633.7 KiB)
Lynda 06 Sep 2022, 21:46

Now Instagram module causes an error 500! I disabled it.


insta.jpg (783.3 KiB)
Fred 06 Sep 2022, 21:55

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server

Lynda 10 Sep 2022, 11:31

Done. Please tell me what file you update.

Fred 10 Sep 2022, 22:50

Whole module has been updated. Please try to connect it to your Instagram account

Lynda 11 Sep 2022, 16:07

I have succesfully connected Instagram module to my Instagram account and cleared the cache, but it still doesn't work.

Fred 12 Sep 2022, 18:37

Now it works, please check