- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 12.09.22, 13:38
- Opened by: Martina Farela
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #23746 - error when sharing blog posts
Hello, when I try to share any blog post. The post is shared but does not show the header image. Only the link is shared (I tried with different social networks)
I searched all the information on facebook etc and couldn’t fix it.
For example if I share a product if it looks good. But not the blog posts.
I think it may be a problem with the blog module
attached images
Comments
Hi, Martina.
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office
they are already updated thanks
Yes, back office access is ok, but FTP is not. Please update it too, I need to check out blog files.
Okay, sorry. Now you should be able to enter everything
I don’t understand why it doesn’t work, maybe some cache.
Facebook require to provide post image into meta tag with “og:image” property. And you have exactly the same in the source code - https://take.ms/xEN67