• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Fred
  • Private: No
  • Open Date: 13.09.22, 16:54
  • Opened by: Patrick GARCIA
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23753 - Update Venedor compatible prestashop

We are currently on Prestashop with your theme venador blue version 3.1.0. We want to upgrade to prestashop version
How to install your version of Venedor compatible with the latest version of prestashop?
Awaiting your help, best regards Odile GFS
site web gfs-colliers.fr


Fred 13 Sep 2022, 17:44

Hi, Patrick.
Current Venedor version should work on the version. Please try to update your Prestashop and let me know in case of any problem

Patrick GARCIA 14 Sep 2022, 10:00

Hi, Fred,
We tested the new prestashop update on our local site.
Prestashop with Venedor 3.1.0 (current version on our site).
Here are some malfunctions observed.
The cart be is not refreshed when it is modified (example item number)
BO the non-functional page builder see attachment.
Does the latest version of Venedor correct these malfunctions?
How can to install version 3.4.0

Patrick GARCIA 14 Sep 2022, 10:02

Attach file

Fred 14 Sep 2022, 19:42

Yes, the update should fix the issue. Please check out theme’s documentation about updates here https://venedor3.promokit.eu/promokit/documentation/#theme_update

Patrick GARCIA 15 Sep 2022, 09:54

Hi Fred,
How to get venedor theme updates?
Automatically no update tab in the theme settings on prestashop (see attached)
For the manual method how to access the Venedor 3.4.0 updates file if I download the new zip version it does not have the folders indicated in the tutorial see attached

How to download Venedor theme updates.
Thanks for your help
Odile GFS


No-update.JPG (76.5 KiB)
Fred 15 Sep 2022, 19:13

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

Patrick GARCIA 16 Sep 2022, 13:45

Hi Fred
I completed our profile as requested.
We are working on the new version of prestashop locally, access to the server is our site in production still on version
Sincerely GFS

Fred 16 Sep 2022, 17:23

So I can’t try to make an update?
The 3.1 version is pretty old and since that a lot of changes was implemented.
The main problem will be with updating “core” module “Theme Settings” because it was rewritten from scratch to be compatible with Prestashop 1.7.x

Patrick GARCIA 19 Sep 2022, 14:28

Hi Fred,
Is it possible to modify the theme setting module files manually? in order to update locally to test without disrupting the online site.
best regards
Odile GFS

Fred 19 Sep 2022, 16:52

Yes, of course.
Please check out Manual Update section in the theme’s documentation https://venedor3.promokit.eu/promokit/documentation/