• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 23.09.22, 09:44
  • Opened by: DIKE WEI

Ticket #23777 - After we bought creative elements licnese key and update it the header and footer can't work.

Hi

After we bought the creative elements license key and updated it the header and footer couldn’t work. Would you pls teach us how to fix it?

Thanks
Derek

Comments

Fred 23 Sep 2022, 17:37

Hi, DIKE WEI.
I'm not sure that's our problem.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server I'll try to figure out what's wrong