• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 26.09.22, 11:15
  • Opened by: Hervé Palmier
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23780 - Bug when adding a product to the cart

Hi,
A few days ago I discovered a bug in the animation when adding a product to the cart.
The animation does not stop turning which makes think that the product is not added to the basket.
Could you see what is not working?
Example : https://www.quai-des-oliviers.com/sauces-italiennes-pour-les-pates/sauce-de-tomates-cerises-bio-670.html Besr regards.
Hervé

Attachments:

bug-caddy.png (41.7 KiB)

Comments

Fred 26 Sep 2022, 18:07

Hi, Hervé.
As I can see you have some third-party script that causes the error https://take.ms/cjrIo

Try to find our what module add that code and disable it. There is no such code in our theme

Hervé Palmier 27 Sep 2022, 08:03

Hi Fred,
I just disabled the module that caused this error but unfortunately I still have the bug.
Regards

Fred 27 Sep 2022, 09:05

yes, I see. Need more time to find out what’s wrong…

Fred 27 Sep 2022, 19:32

The error caused by “CdC Google Tag Manager E-commerce avancé” module. I have disabled it and now everything works fine

Hervé Palmier 28 Sep 2022, 07:47

Thank’s a lot Fred. Regards. Hervé

Fred 28 Sep 2022, 09:01

You are welcome!