• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23784 - carousel slide show setting on elementor doesn't work

Hi,

The “Slides to Show” under carousel settings for products and image carousel doesn’t work at all. For example, if I need to show 4 products and 3 image carousels on a tablet, it would reflect on the frontend.
I tried to edit script.js and add breakpoint manually but it will reflected both product carousel slider and image carousel
Also the mobile responsive is limited to Desktop, tablet, and mobile only. There should be more responsive settings such as laptop, larger dekstop. Especially for product carousel slider, grid and image carousel.

https://cuccio.efusiondemo.info/

Attachments:

alysum.JPG (97.4 KiB)

Comments

efusiontechnology 28 Sep 2022, 08:21

I tried to edit script.js and add breakpoint manually but it will reflected both product carousel slider and image carousel, however the code i manually added will reflected both the product carousel slider and image carousel. i need both the product carousel slider and image carousel to display different number of slide

Fred 28 Sep 2022, 21:05

Hi, Low Hui Wei.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

efusiontechnology 29 Sep 2022, 04:28

Hi,
I have filled in the necessary field.

Fred 29 Sep 2022, 20:19

Still not able to connect.
Try to upload fixed file to the folder /modules/pkelements/classes/

Attachments:

efusiontechnology 30 Sep 2022, 04:16

Hi,
I have replaced the file and it doesnt work.

Fred 30 Sep 2022, 09:05

Ok, please verify FTP credentials in your profile, because I’m not able to connect

efusiontechnology 30 Sep 2022, 12:54

Hi,
i have updated my ftp credentials. I am able to access with the ftp credentials i have provided.

Fred 30 Sep 2022, 18:14

As I can see you have enabled Opcache in your server configuration - https://take.ms/80MBA that doesn’t allow to update .php files

Try to disable Opcache for a while

efusiontechnology 03 Oct 2022, 12:05

Hi, I was able to update the php file with no problem. Please kindly fix the issue.

Fred 03 Oct 2022, 23:14

Yes, I see.
What’s strange here is that issue already solved in upcoming theme version, but I can’t apply it to your website
We keep working on that…

Fred 04 Oct 2022, 23:00

After more tests we can confirm the issue is not solved as was reported earlier. We are working to provide a solution asap

Fred 09 Oct 2022, 09:56

The issue has been fixed https://take.ms/3pSUx