- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Kate Support
- Private: No
- Open Date: 30.04.15, 10:14
- Opened by: Christian
- Closed by: Alex
- Closed on: 18.06.15, 11:23
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #7495 - Blank page after installation
Hello,
I just installed the theme. I had to increase the upload size, and took care of a notification in the configuration screen. After installing the theme I select it as the new theme. Then it shows me the modules to install, enable and disable. I click ‘Save’ and….. blank page. I reload and get a blank page. I try to access the front end and nothing loads. I open a new tab, put in the admin url, the Back panel loads. I go to themes and see Asylum installed and selected, but the site doesn’t show anything. Please help.
www.ramsfashionwear.com/ramsTest
Thank you for your time,
Christian
Comments
Hi.
Enable please Debug mode and check what the errors writes on the site page
http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/
Hi. Is the issue solved?