• Closed by: Alex
  • Closed on: 18.06.15, 11:23
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #7495 - Blank page after installation

Hello,
I just installed the theme. I had to increase the upload size, and took care of a notification in the configuration screen. After installing the theme I select it as the new theme. Then it shows me the modules to install, enable and disable. I click ‘Save’ and….. blank page. I reload and get a blank page. I try to access the front end and nothing loads. I open a new tab, put in the admin url, the Back panel loads. I go to themes and see Asylum installed and selected, but the site doesn’t show anything. Please help.

www.ramsfashionwear.com/ramsTest

Thank you for your time,
Christian

Comments

Alex 30 Apr 2015, 10:17

Hi.
Enable please Debug mode and check what the errors writes on the site page
http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/

Alex 20 May 2015, 09:56

Hi. Is the issue solved?