• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Kate Support
  • Private: No
  • Open Date: 21.05.15, 03:19
  • Opened by: Prem
  • Closed by: Marek
  • Closed on: 18.08.15, 11:00
  • Reason: No answer from a customer

Ticket #7665 - Can't open settings file

I can see an error on home page. how to solve this?

Can’t open settings file! “/home/creative/public_html/modules/pk_blockfacebooklike/cache/tpl/fans_1.tpl”

Creative.lk

Comments

Prem 21 May 2015, 05:36

I can see an error on home page. how to solve this?
Can’t open settings file! “/home/creative/public_html/modules/pk_blockfacebooklike/cache/tpl/fans_1.tpl”
Creative.lk

Kate Support 21 May 2015, 08:42

Hi,
I have sent the Facebook like box module to your email. Please update the module in your BO > Modules.

Regards

Eve 06 Jun 2015, 09:04

Hello,

I also have the same problem. Can I also have the updated one?

Kate Support 06 Jun 2015, 10:32

Hi Eve,
Sure, no problem. I have already sent the module to your email.

Regards!

Eve 10 Jun 2015, 16:17

Problem solved. Thank you!

Laurie 10 Jun 2015, 19:31

I Have the same problem please can have the module ?

Kate Support 10 Jun 2015, 21:38

Hi Laurie,
Also sent you the updated module

Best regards!

Marcel Vyberal 14 Jun 2015, 20:02

Same problem here

Kate Support 15 Jun 2015, 09:34

Hi Marcel!
Sent the module to your email as well

Regards

Thomas 25 Jun 2015, 16:58

Hi,

I have the same problem.

Tom

Kate Support 25 Jun 2015, 19:59

Hi Tom,
Sent you the module update. You can check your email.

Regards!

Juan Ulises 26 Jun 2015, 15:48

Hi,
I have the same problem.
Uli

Kate Support 26 Jun 2015, 15:57

Hi Uli!
Sent you the module ;)

Kam Chee Kin 05 Jul 2015, 04:06

I have the same problem.

Kate Support 06 Jul 2015, 09:27

Hi!
Module has been sent. Please check the email

Oscar Muñoz 14 Jul 2015, 21:45

Hi Kate, my apologies, but having the same problem with the Alysum Facebook Like Box… Could you send it to me too?

Kate Support 14 Jul 2015, 22:30

Hi Oscar,
if you use Alysum 4 please download and update the module from here https://www.dropbox.com/s/aj5m1nwo1o8aah0/pk_blockfacebooklike2.5.zip?dl=0
Facebook requires using Access Token now. After you update the module you can add your Access Token via BO (you’ll find instructions in module configuration)

Regards!