• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Alex
  • Private: No
  • Open Date: 20.06.15, 01:02
  • Opened by: Szabó Csaba
  • Closed by: Alex
  • Closed on: 29.07.15, 10:04
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #7904 - Speed ​​problem !

Speed ​​problem !

default theme (http://screencast.com/t/JdDAsN4NtN , http://screencast.com/t/Y7r2daeswaoC) Page load time: 4.15s

venedor theme (http://screencast.com/t/sODbGwcpXmo, http://screencast.com/t/7yOdnKcIk) Page load time: 8.15s

Csaba

Comments

Alex 20 Jun 2015, 21:56

Hi. Now we have a weekend. I will test it on Monday and try to help you.

Szabó Csaba 21 Jun 2015, 11:48

Ok:)

Alex 22 Jun 2015, 14:29

Hi. How did you make a test?
Made test speed with Venedor and after that switched to default theme (Themes>theme settings, switch folder “venedor” to “default-theme”) and new tests?

Describe please. It’s very important how you made this test.
The best variant make full site copy in some subfolder and switch there the theme to default and delete completely Venedor. Add some sliders and modules similar with the Venedor.
That will be fair test.
Can you do a full site backup to some subfolder? After that we will make speed investigation

Alex 22 Jun 2015, 14:39

As I see everything is ok with your shop speed just homepage a little bit heavy (I suppose because of sliders and other modules) http://screencast.com/t/ebEfmm7W
category and product pages has a good results (about 5 seconds). Not very fast but it’s good results. To improve the site performance with the PS functionality enable these items http://c2n.me/3jFa0qj
Also add your site to the CDN service (something like Cloudflare with free plan) it’s also very good solution for site performance.

Szabó Csaba 22 Jun 2015, 14:57

if I will turn slower http://screencast.com/t/eHw4eDRwThul http://screencast.com/t/qhRO0bUp

The loading is acceptable under 1,5s , which long DNA is very long but your theme http://screencast.com/t/cX4Z2DZCPbZE

Alex 22 Jun 2015, 15:16

How do you switch to default theme?
Show me with the video.
Make Venedor test, then switch to default theme and make test after that.
It’s very important for fair test. So show me please that.

Szabó Csaba 22 Jun 2015, 15:40

Ok here is the video

http://screencast.com/t/iUY1lXEdUJ

Alex 22 Jun 2015, 17:12

Thank you for detailed video.
Where is the path to your shop http://www.nezzide.hu/ in the cPanel?
I will create a test shop for performance check.
I go to the /home/nezzide1 and see there a shop but if I do there some changes I don’t see it on http://www.nezzide.hu/ so I think this is not the shop folder.

Give me please the right path to the shop http://www.nezzide.hu/ in the cPanel o right cPanel access. Send it to the email support@promokit.eu with the “fs7904” in the subject.

Szabó Csaba 22 Jun 2015, 20:05

Ok send!

Alex 23 Jun 2015, 16:13

Hi. cPanel access wrong http://c2n.me/3jJaY6X

Szabó Csaba 23 Jun 2015, 16:35

Hi cpanel but not ISPConfig
I’m sorry I misspelled email sent :) :(

Alex 23 Jun 2015, 17:16

where is there File manager?

Szabó Csaba 23 Jun 2015, 19:54

smooth ftp sent the data

Alex 23 Jun 2015, 22:17

I need file manager in your admin panel to make a site copy.
I suppose there is no file manager?

Alex 23 Jun 2015, 22:18

Do you have ssh access to the site?

Alex 08 Jul 2015, 13:51

Hi. I still didn’t get any answer from you.

Tristan 08 Jul 2015, 14:11

Disable the cursed “Facebook Like Box” module ! It does thousand external requests

Alex 08 Jul 2015, 14:21

Hi, Tristan. “Facebook Like Box” is have a cache and it makes external requests once per hour. By default in the facebook API every site page refresh lead to the facebook module new requests.
So “Facebook Like Box” should work ok.