• Closed by: Alex
  • Closed on: 29.07.15, 10:01
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #7939 - Problem with Revolution Slider in Venedor Theme

Hello,

We have developed a shop online with Prestashop 1.6.0.9 + Venedor Theme. Our client changed the hosting of website and now we get this error:

Parse error: syntax error, unexpected ‘define’ (T_STRING) in /home/creatividadgac/public_html/modules/revsliderprestashop/revprestashoploader.php on line 1

We have uploaded Revolution Slider with the version packed in the last version of Venedor Theme, but problem continues.

If I delete Revolution Slider folder, the website runs ok. Please, what’s the problem? How we can fix this error?

Website URL: http://creatividadgac.com

Thanks,

Vicent Badia.

Comments

Kate Support 25 Jun 2015, 10:04

Hi,
did you try to reset the module?

Regards

Vicent Badia 25 Jun 2015, 11:37

Hi,

I can’t reset the module. If I upload the folder with Revolution Slider module, I can’t access to Modules in the Backoffice.

I send the screenshot with error.

Thanks.

Kate Support 25 Jun 2015, 12:04

Please fill the fields of access to the BO and FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to fix the issue.
Regards

Vicent Badia 25 Jun 2015, 12:18

I have filled the fields with FTP and BO access. Please, let me know if you need more information.

Thanks very much.

Kate Support 25 Jun 2015, 13:22

Hi, do you use some file compression on your server?
When I try to upload the original module files they are being compressed http://c2n.me/3jPxOLR
Please look here
http://c2n.me/3jPy1qi
http://c2n.me/3jPytaz
I suppose this compressing function is causing the problem.

Vicent Badia 25 Jun 2015, 15:19

Ok, I’m going to ask about this issue with hosting provider. Thanks!

Kate Support 26 Jun 2015, 09:25

Ok, waiting for your answer then

Alex 08 Jul 2015, 13:53

Hi. Is the issue solved?