• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Kate Support
  • Private: No
  • Open Date: 25.06.15, 11:42
  • Opened by: Rafał
  • Closed by: Alex
  • Closed on: 08.07.15, 14:11
  • Reason: Closed
  • Comment: Glad to help!

Ticket #7942 - Image in CMS not showing

Hello,
I can not correctly add photos on the website cms.
Attached is the screen as it looks.

Comments

Kate Support 25 Jun 2015, 14:02

Hi, Please fill the fields of access to the BO in your profile http://support.promokit.eu/index.php?do=myprofile and I will check the issue.
Regards

Rafał 26 Jun 2015, 10:41

Okay, done

Rafał 26 Jun 2015, 13:43

I did what here:
https://mypresta.eu/en/art/prestashop-16/extended-rich-text-editor.html I swapped code in a file js / admin / tinymce.inc.js

Now, TinyMCE not working.
instead it appears that the screen.
Please for help!

Kate Support 26 Jun 2015, 15:21

Did you try the other solution with .htaccess ?

Rafał 26 Jun 2015, 21:34

So, I removed the .htaccess file.
Right after that, the files become visible, but the editor no longer work.

Kate Support 27 Jun 2015, 10:58

Undo your changes with TinyMCE
As far as I understood from the PS discussion removing “.htaccess” should be enough to fix your issue. No need to change tinymce.inc.js

Rafał 28 Jun 2015, 11:01

I have not done a backup file tinymce.inc.js.
Do you have the original of that file?

Kate Support 29 Jun 2015, 10:43

Hi,
you can restore this file from the prestashop archive that you used to install the PS for your shop.
If you don’t have it then you can download it from PS official site https://www.prestashop.com/en/download

Regards