- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Kate Support
- Private: No
- Open Date: 28.07.15, 15:16
- Opened by: Giacomo
- Closed by: Alex
- Closed on: 02.09.15, 16:46
- Reason: Closed
- Comment: Glad to help!
Ticket #8191 - Probleme in delete product
Hi, I’m Giacomo from http://test.shop-benessere.com I have this issue: from the BO, when I delete a product,
a totally white page appears. I have to change manually the url for doing
something else and for come back to the BO.
Furthermore, when I use massive actions on several products (e.g. when I try to delete several products, it doesn’t work).
What can I do??
Thanks
Giacomo
Comments
Hi,
Go to BO > Advanced Parameters > Configuration Information and check if you have some errors there.
Also enable debug mode and write us back if it shows some errors when the blank screen appears.
http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/
Regards