- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Kate Support
- Private: No
- Open Date: 18.08.15, 13:50
- Opened by: Levan
- Closed by: Kate Support
- Closed on: 18.11.15, 10:38
- Reason: Fixed
- Comment: Glad to help!
Ticket #8304 - Flex menu doesn’t work for mobile
Hi,
I have a problem about the flex menu, the flex menu doesn’t work for mobile mode.
Please may you help me?
Best regards,
L.J.
Comments
Hi,
Please add purchase id in your profile http://support.promokit.eu/index.php?do=myprofile
Also fill the fields of access to the BO in your profile and I will check the issue.
Regards
Hi. Is the issue solved?
Hi, No I still have a problem on the flex menu!!!
The flex menu doesn’t work for mobile mode.
Please can you send me code or instructions how to correct this problem? or can we pay support on this theme??
Best regards,
L.J.
Hi Levan,
I need to check the issue in your store to see what can cause the trouble with the menu.
If you need our help please add purchase id in your profile http://support.promokit.eu/index.php?do=myprofile
Also fill the fields of access to the BO in your profile and I will check the issue. And after that write us back here
Regards
Hi Kate,
it’s done to access to the BO.
Thanks
Fixed.
You have uninstalled default Alysum module Isotope filter in your BO > Modules and that caused the problem. I had installed the module back and left it disabled. Now everything works fine
Regards
you are formidable Kate thanks a lot
You’re welcome! Best regards!