- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Alex
- Private: No
- Open Date: 19.08.15, 16:09
- Opened by: lafronde
- Closed by: Alex
- Closed on: 26.09.15, 13:26
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #8312 - Simple Blog Issue
TS v.1.5.9 | Venedor v.2.0 | PS v.1.6.0.14
Hi,
I bought an updated version of Simple Blog (1.4) that includes necessary features for us.
After a while, 1.4 is uninstalled and returns automatically to the version provided by Venedor 2.0 (1.3.2.1), how can we stop this to move on in serenity. Thanks.
Comments
Hi, did you update Venedor theme when your current Blog version 1.4 was replaced by Venedor one?
No, I didn’t, it looks like some action (not an update) is triggering a return to 1.3.2.1 version which is annoying.
Hi. It sounds really strange. We don’t have any automatic update functionality.
There are a few ways of your issue.
1) You updated the theme via
BO>Preferences>Themes>Add New theme
or
BO>Modules>Theme Settings>General Settings>Update theme
2) you didn’t delete our blog version and there was some conflict between your and our version.
What to do.
1)Delete our version via BO>Modules and after that delete folder from ftp /modules/
/ph_featuredposts
/ph_recentposts
/ph_relatedposts
/ph_simpleblog
2) Install your blog version
Hi Alex,
Thank you for your reply.
I confirm that I didn’t delete the previous version, could be the problem.
I’m going to follow your advises but will I keep my posts? Don’t want to loose anything.
We’re doing a Prestashop upgrade to most recent version then I’ll do what you suggest.
Thanks.
You can loose all your posts so make all posts backup.
I suppose the easier way via back-office. Just copy the text from each post and paste it to the fresh new module.