- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Kate Support
- Private: No
- Open Date: 24.08.15, 22:32
- Opened by: blaz
- Closed by: Alex
- Closed on: 31.10.15, 10:07
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #8340 - Facebook module
Hi, I’ve read some of the Facebook reported bugs , and Mine is still buged.
The counter got stuck at some point tho we have alot more likes.
“The name of the Facebook Page” is only the last part of the facebook page (stilo.eu)
Could you help me fix this problem , ty
Comments
Hi,
did you add your Access Token in module configuration?
Regards
Access Token ? How to add this
I’ve sent the Facebook module update to your email. Update the module and add your Access Token in module configuration. You will find the guide in Facebook Like Box > Configure
Regards
ok Thank you. I’ll post here if it’s fixed
Doesnt work , tried many time.. I’ve created the app , generated the App Token , copied into the module but doesnt work.
Now it only says : %s people like (my page)
Before the Counter was stuck now it doesnt show any number at all..
Hi Blaz.
I can’t see your shop because of password. Please give me access details to see you shop.
https://powercase.si/ There is no password to see the website ? , For Administration info the correct informations are in my profile.
And also could you please check for 1 more problem. Text for products on front page under “pk_futures and pk_productCarousel_single” is missing for 80% of products.. Maybe the text is too long for Item name but I need it to be visible. Curently it says “zascitno…” insted of “zascitno steklo za note 4”
Hi,
I cannot check Facebook module in your BO > Modules because of this error http://c2n.me/3ntxHph
And I cannot check this error because FTP access in your profile is not correct.
Text for products on front page under “pk_futures and pk_productCarousel_single” is missing for 80% of products.. Module pk_features does not contain products. Do you mean some other module?
The titles are truncated by default. If you need to increase the titles in products carousel single then you need to increase “truncate” velue in file pk_productcarousel_single.tpl and add this code to TS > Custom CSS
Regards
I’ll try to fix the text issue, about the facebook the FTP information should be correct. I’ve just loged in now with those info.. If you can make this post private I can give you host password and username so you can acess FTP from there.
The FTP access doesn’t work for me. Please check if you have some country limitations on your server. I suppose it can be the reason.