• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Alex
  • Private: No
  • Open Date: 05.10.15, 12:35
  • Opened by: Jerome Labarbe
  • Closed by: Alex
  • Closed on: 23.11.15, 22:57
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #8570 - Checkout login back to home... always, instead of step 1

Hi, i’ve got a problem with login on check-out steps : when I login page redirects to home page. Not to step 3. Where can i adjust that ?
Another question : i need to add images (or slider) with points of interest linking to products in CMS pages. Is there a module with Alysum I could use to do the job ?
Thanks.
Jérôme

Comments

Alex 05 Oct 2015, 19:54

Hi.
Please fill the site link and your purchase ID in your profile.

Jerome Labarbe 06 Oct 2015, 09:48

Done !

Alex 06 Oct 2015, 15:36

Hi. This is not our theme issue. Default PS theme shows the same result.

Maybe you or your developer did something with the url rewriting or something like that?
I’ve reset the friendly urls in your shop and now it seems ok please check http://screencast.com/t/btl6d80z

Jerome Labarbe 06 Oct 2015, 15:46

Hi, thanks for your feedback. but when logging in during check out I still go back to home page. the $back variable in your authentication tpl is well generated but it goes back to home. Like a redirect. Any explanation for this?

Alex 06 Oct 2015, 20:52

Jerome please check the issue with the default PS theme.
Please check the issue with the default PS theme. Here how to do that:
http://media.promokit.eu/support/description/switch-to-default.jpg
Back-office>Preferences>Themes>Adv Settings>Directory, default-bootstrap (you won’t loose any information by switching with such way)

Did you made some changes in theme files that can lead to this bug? Our customers doesn’t have such issue.

Jerome Labarbe 06 Oct 2015, 21:25

Thanks Alex for your support. We’re close to open the shop of our client and we need to clear this out… Are you sure we won”t loose any config settings by switching themes ?
For tpl files we modified, we just tried to change line 93 of authentication.tpl with : “<input type=”hidden” class=”hidden” name=”back” value=”{$smarty.server.HTTP_REFERER}” />” but without results we changed it back to normal… Could it be an htaccess issue ?

Alex 07 Oct 2015, 12:31

Are you sure we won”t loose any config settings by switching themes ? I’m sure with this method http://media.promokit.eu/support/description/switch-to-default.jpg

{$smarty.server.HTTP_REFERER}” />” but without results we changed it back to normal… Could it be an htaccess issue ? Unfortunately I can’t tell you for sure the reason. I didn’t get such issue. So I think this is your modification. You can try copy clean folder theme alysum-theme.zip/themes/alysum to your site (rename it before, example “alysum-clean”) to your shop site/themes/ and after that you can always switch to clean our theme http://media.promokit.eu/support/description/switch-to-default.jpg

I hope I explained clearly. English isn’t my native language… ;-)