- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 19.11.15, 09:32
- Opened by: dennis
- Closed by: Kate Support
- Closed on: 01.12.15, 13:14
- Reason: Fixed
- Comment: Glad to help!
Ticket #8848 - s3.my homepage problem
hi alex,
can you check what happen to s3.my homepage? you may need to login BO to add in your ip to view.
It happened after i tested popup module. hope to get help on this.
Comments
Hi,
did you delete some cache files? The problem seems not to be related to the popup module but to the cache files missing http://c2n.me/3qxfguy
I dont think i delete cache file. I dont know how to do that. What i did is only clear cache.
This s3.my is a copied version of iqueen.my.
Did you use “Clear cache” button to clear the cache? http://c2n.me/3qxm4ev
yes. i did clear cache from performance.
i also clear cache from a page cache module.
it doesnt bring back the home page or all the pages…
Hi. Here is the problem http://screencast.com/t/Y9lzxv5bm
Your settings in the Performance
iqueen.icorehosting.net
iqueenmy-e56.kxcdn.com
I’ve removed it and everything is ok now.
Also I recommend you to compare the site speed with enabled and disabled
Caching system - File System
Often enabled “File systems” really slows the site performance.
Hi alex,
Thanks for identifying the cause.
Actually I still facing issue with this testing website?
Eg: popup banner & minic slider banner will not show up.
In fact, the problem came back again once after i enable popup module again.
Hi,
The popup module shows ok http://c2n.me/3r69EMx
If you don’t see it then clear your browsers cookies.
Minic slider also shows normally in your store http://c2n.me/3r69SDS
I don’t see the problem
Regards
yes. it was reverted again after clearing cache and waited for some time.
Thanks. maybe you can close this thread. thanks again
You’re welcome! Best regards!