• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Marek
  • Private: No
  • Open Date: 26.01.16, 18:35
  • Opened by: Matt
  • Closed by: Marek
  • Closed on: 09.02.17, 12:01
  • Reason: Closed
  • Comment: Glad to help!

Ticket #9101 - Blocklayered filter issue with pagination

Hello

i have this issue with theme by longtime.i did disabled but i would to use it. bloclayered filter isnt working after click to another pages.its resetting.

Note: i tested on default theme its working.

http://c2n.me/3t7ZItw

http://www.worldbazaar.com.tr/ps4-oyun

Regards
Matt

Comments

Marek 27 Jan 2016, 10:49

Hi Matt.
Yes, I see the issue. I need a time to fix that.

Matt 27 Jan 2016, 11:10

H marek

Ok keep in contact

Thank you!

Dario 29 Jan 2016, 10:45

Same issue on our webpage too.

Marek 30 Jan 2016, 13:21

Now it should work. Please check it out

Matt 30 Jan 2016, 13:38

Hi marek

i checked its same resetting after paginate it.

Marek 30 Jan 2016, 13:41

Maybe it’s a cache of your browser, because all works fine now for me.

Matt 30 Jan 2016, 13:49

Cache cleared but still have issue if i change the price range ,its resetting on some pages after, Please change the filter range by different prices and click to all pages for see it.

Dario 30 Jan 2016, 15:47

For me it is not working the first time, but the second time it works, then third time not. I can’t see the logic, when is working and when not.
I found the logic, if I click on 1 category for filter it doesn’t refresh the pagination, if I click on 2 categories the pagination has only the 1st category not both.

Marek 01 Feb 2016, 12:57

Hi Dario. Where can I find shop files on your server?

Matt 01 Feb 2016, 13:21

Hi marek

issue didnt fixed at my end. did you check it?

Marek 01 Feb 2016, 13:49

Hi Matt.
I just check that once again in another browser, and it works fine for me. I can create a video for you.

Dario 01 Feb 2016, 13:56

I checked his site and its not working good for me too.
My webshop is mojaljekarna.hr
here You can see layered nvigation
http://www.mojaljekarna.hr/932-kozmetika And files are in folder mojaljekarna.hr on my server

Marek 01 Feb 2016, 13:59

But I see only folder “cgi-bin” in the “mojaljekarna.hr”

Marek 01 Feb 2016, 14:09

Here is fixed file
https://www.dropbox.com/s/kkdlx0snyt7ezto/blocklayered.tpl?dl=0 from “themes/venedor/modules/blocklayered”

Dario 01 Feb 2016, 14:13

I checked with filezilla with username and password as in my account and it works fine. It goes directly to mojaljekarna.hr folder and I can see al the files.

Dario 01 Feb 2016, 14:16

Nope, not working with the new tpl file. It looks the same. Should I make a video?

Matt 01 Feb 2016, 17:15

Hi marek

i cleared all caches of my browser.i checked on chrome,firefox and ie all are same. issue happend.

check this video

http://c2n.me/3tJ9mK0

Matt 01 Feb 2016, 18:14

hi marek

its another video http://clip2net.com/s/3tJlRwz

Matt 01 Feb 2016, 22:06

also another video too maybe its more detailed. http://c2n.me/3tJXEba

Marek 02 Feb 2016, 11:24

Hi Matt.
Now I see that. Hope to fix it soon

Marek 02 Feb 2016, 11:25

And solution for Dario will be the same.

Dario 03 Feb 2016, 11:09

I think I have resolved the issue.
I went to config of layered navigation and rebuilt urls index manually.
Now it seems to be working. I think the cron job is not working for urls.

Matt 03 Feb 2016, 11:45
I think I have resolved the issue.
I went to config of layered navigation and rebuilt urls index manually.
Now it seems to be working. I think the cron job is not working for urls.

its not about this. its Js issue.

Dario 03 Feb 2016, 12:33

You are right Matt. Tested it more and now I see the same issue.
Sometimes it works sometimes no. It worked a couple of times, i chose price and category and pagination worked.
I chose min and max price value, from 39 - 500 and then pagination works but only for one link. If you move slider two times.

Marek 04 Feb 2016, 12:55

Hello. I still trying to find a fix, unfortunately have no solution yet. I even tried to use default files of module but it works the same

Matt 05 Feb 2016, 11:24

ok we following you.

Matt 06 Feb 2016, 15:37

i disabled the module until you fix it. have a good day

Regards
Matt

Marek 14 Feb 2016, 12:23

Hi Matt.
I still have no solution for you. I have tried several times to solve it, but with no success.

Matt 14 Feb 2016, 18:59

Hi marek

is there possible to share with prestashop developers? maybe they can help you for find the issue.

Regards

Marek 21 Feb 2016, 13:02

Hi Matt.
May I enable layered navigation in your back office module for some tests?

Matt 21 Feb 2016, 14:39

Hi marek

sure you can enable it.

Matt 27 Feb 2016, 17:41

hi Marek did you check it yet?

Marek 29 Feb 2016, 09:32

Hi Matt.
I’m sorry for the delay. I’m unavailable until March 3. Then, I’ll back to this issue.

Marek 06 Mar 2016, 22:22

Hi Matt.
Sorry for the delay.
I have make small fix in pagination.tpl file. Could you please test the issue?

Matt 07 Mar 2016, 17:03

hi Marek issue is same… :(

Marek 07 Mar 2016, 17:04

Strange, because it worked for me. Could you please try in another browser?

Matt 07 Mar 2016, 17:32

i checked on firefox and ie and chrome,issue same

Marek 07 Mar 2016, 17:33

ok, I’ll continue my work

Matt 15 Mar 2016, 18:15

Hi

extended the support is updated.

Marek 16 Mar 2016, 09:57

Hi Matt.
I remember about this issue even with expired support ;)

christiaan 28 Jun 2016, 13:04

Did you perhaps find a solution for this issue? I’m having the same problem :(

Marek 02 Jul 2016, 12:44

Hi Cristian.
Unfortunately the issue still now fixed. The main reason is that it appears not constantly.

christiaan 02 Jul 2016, 16:48

Hi Marek,

Thanks for replying.

When you go to the demo on http://venedor.promokit.eu/en/3-fashion and select ‘Dresses’, ‘Accessoires’ and ‘Tops’ it filters correctly.
The URL now becomes: http://venedor.promokit.eu/en/3-fashion#/categories-dresses-accessories-tops


Then, when you go to page 2 the ‘Tops’ are not included anymore.
The URL now is http://venedor.promokit.eu/en/3-fashion#/categories-dresses-accessories/page-2


Then, when you go to page 1 or 3, the ‘Tops’ are also included.
The URL now is http://venedor.promokit.eu/en/3-fashion#/categories-dresses-accessories-tops/page-3


It seems, after experimenting, that at the first page scroll (page=2), it drops the latest selected filter. In this case ‘Tops’.
Then, on the second page scroll (page=3), it includes that filter again. As if the pagination is one step behind the javascript filter.


For me it’s no great deal, but it would be nice to have a layered navigation opportunity.

Kind regards,

Christiaan

Marek 04 Jul 2016, 14:30

Hi Christiaan.
Yes, I see the issue, What’s strange is that it appears only 2 times from 5.
Thank you for your suggestion, I’ll try to fix it with new conditions

Isabelle Mobuchon 08 Sep 2016, 10:02

Hello,

we have same issue here : www.ludomus.com . Is there any fix ? i just navigate to Dario’s shop http://www.mojaljekarna.hr/ it’s seems to work find.

Regards.

Marek 08 Sep 2016, 11:00

Hi Isabelle.
Unfortunately I still have no solution. I’ll back to this issue and try to do something, but as I wrote before it’s hard to figure out the reason because it appears not constantly.