• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Alex
    Marek
  • Private: No
  • Open Date: 28.01.16, 18:06
  • Opened by: Valentin
  • Closed by: Alex
  • Closed on: 21.09.16, 09:23
  • Reason: Closed
  • Comment: Glad to help!

Ticket #9116 - instagram feed in alysum 5

hello,
i’m using alysum theme with pre configurate theme Columns number 5
i would love to add the insta feed in the home page but the module doesn’t agree to be there… or if it’s not possible i can use it in the footer near the facebook block if it’s possible..
What can i do please?

Thank’s a lot

Comments

Alex 29 Jan 2016, 11:38

Hi. Please fill the fields of access to the back-office and FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.

Valentin 29 Jan 2016, 16:54

Done ;)

Kate Support 29 Jan 2016, 17:31

Hi, when I enable the module I see the error that your Instagram Access Token is not correct http://c2n.me/3tC42pv
Please check your Access Token in the module configuration once again.

if it’s not possible i can use it in the footer near the facebook block if it’s possible Unfortunately the module doesn’t have such option.

Regards

Valentin 29 Jan 2016, 17:50

Hi, thank’s for your help.
i see thaht my instagram app was in the sandbox, then i send a request to make it works. i’m waiting for the answer from instagram.

Kate Support 29 Jan 2016, 18:09

Ok, please let us know about the answer you will receive

Valentin 29 Jan 2016, 20:30

Hi,
i just get an answer from instagram developers, it’s seems that the problem is not there.


General issues:

Missing Screencast: The link you provided does not show a video screencast detailing a working Instagram Login experience in your app and usage of every permission you are requesting. Please provide an updated link in your submission.
Invalid Use Case: The use case described in your submission notes, screencast and website is not a valid use case. If you are a developer and you want to showcase your Instagram content on a website, then you do not need to submit your app for review. By using a client in sandbox mode, you can access the last 20 media of any sandbox user that grants you permission. For more information, see our documentation on Sandbox mode: https://www.instagram.com/developer/sandbox/


Also,
i see i can manage my theme with the module “theme settings” But the “Hook (Position): hook_home_05” is not showing pk_instafeed,
even i if enable the theme 2 and enable the instafeed, i get “not activate” the theme settings module
i check the pk_instafeed.php and there is no line with hook_home_05

Can take a loook to my BO, please?

Valentin 29 Jan 2016, 21:24

concerning your message:


Hi, when I enable the module I see the error that your Instagram Access Token is not correct http://c2n.me/3tC42pv Please check your Access Token in the module configuration once again.


sometimes i got the same error in my header with the token from facebook like box module, as you can see in the attached .png

hope it can help to find a way for solving our problem

Alex 31 Jan 2016, 17:52

Hi. We will try to find the solution with new instagram permission politic and update our module.

Marek 01 Feb 2016, 11:53

Hi Valentin.
The issue with facebook has been fixed. But now you need to put your account to the module settings.
Regarding the Instagram, I see an error message “This request requires scope=public_content, but this access token is not authorized with this scope. The user must re-authorize your application with scope=public_content to be granted this permissions.” Please check that in your instagram account.

Marek 01 Feb 2016, 12:42

I have looked into my Instagram developer account and found that to make it work you need to submit a permissions request. Have you tried to do that?
media.promokit.euscreenshotsscreencloudscreenshot20160201_123112.jpg

Valentin 01 Feb 2016, 13:11

Hi Marek,
thank’s for your help, Facebook module is working now!
Awesome!!

About instagram i send a request friday and they decline… they answer that :

General issues: Missing Screencast: The link you provided does not show a video screencast detailing a working Instagram Login experience in your app and usage of every permission you are requesting. Please provide an updated link in your submission.
Invalid Use Case: The use case described in your submission notes, screencast and website is not a valid use case. If you are a developer and you want to showcase your Instagram content on a website, then you do not need to submit your app for review. By using a client in sandbox mode, you can access the last 20 media of any sandbox user that grants you permission. For more information, see our documentation on Sandbox mode: https://www.instagram.com/developer/sandbox/

Valentin 01 Feb 2016, 13:24

Anyway i make a request to enable public_content
i let you know when they answer
best regards

Marek 01 Feb 2016, 13:47

I just found (and already configured your back office) that it’s possible to work in sandbox mode only to show images by hashtag. If you want to display images just from your account you need to get permissions from instagram.

The link you provided does not show a video screencast detailing

I don’t understand what does it means.

Valentin 01 Feb 2016, 14:59

Hi marek,
perfect for showing image with hashtag.
I would prefere to show my account images then i try to send a request to intagram.

for info:
The link you provided does not show a video screencast detailing

they ask me to send a link to see a video with the app in function…
but now i can send the link to the website with the app in production

I let you know when i recieve an answer

PS:Thank’s a lot to all the Promokit Team you have a great customer service.

Marek 01 Feb 2016, 20:30

Glad to help!
Waiting for news.

Valentin 09 Jun 2016, 17:42

Hi, i got a new problem with my instafeed module… was working good last weeks and now showing that :
Warning: file_get_contents(https://api.instagram.com/v1/users/search?q=loela_boutique&access_token=1535837010.5254e92.a1982a07ac4c44f08778cb3a58b488c9): failed to open stream: HTTP request failed! HTTP/1.1 400 BAD REQUEST in /srv/data/web/vhosts/www.loela.fr/htdocs/modules/pk_instafeed/pk_instafeed.php on line 612

Please could you help me?
Tx

Valentin 09 Jun 2016, 17:50

Hi Alex,
thank’s for this super quick answer!
is working good now just showing a message after the module

Notice: Trying to get property of non-object in /srv/data/web/vhosts/www.loela.fr/htdocs/cache/smarty/compile/12/8e/56/128e565dc2fd4a4028e7f04d4aeb8e9c13bc2305.file.pk_instafeed.tpl.php on line 71

did i forget something?

Valentin 12 Jul 2016, 11:51

Hi Alex ,
still got the same problem and debug mode is disable…


* Compatibility warning */
define(’_PS_DISPLAY_COMPATIBILITY_WARNING_’, false);
if (_PS_MODE_DEV_ === false)


try to solve myself but impossible… Any idea to solve that ?

Alex 12 Jul 2016, 15:06

Hi.
Give me please the right link to the site

Valentin 12 Jul 2016, 15:10

Hi Alex,
–> www.loela.fr :)

Alex 12 Jul 2016, 15:25

and also please check the right access to the FTP. I can’t enter with the provided access

Valentin 12 Jul 2016, 15:30

Acces to SFTP are updated


Protocole: SFTP-SSH file transfer protocol
Port: blank
Type d’authentification: normale


Alex 13 Jul 2016, 09:16

Hi. Yes I see the issue… Our developer soon will try to help with this issue

Valentin 13 Jul 2016, 10:42

Hi Alex
Ok
Thank’s for your help

Marek 13 Jul 2016, 18:07

The issue has been fixed

Valentin 13 Jul 2016, 18:35

YOU ARE AWESOME !
thank you so much Marek.
—– —- —– — —–
I would like to change the css and position of advances search,
do you develop extra ?
can i have your email to send my idea and recieve a proposal ?

Best regards

Marek 14 Jul 2016, 12:17

I’ll ask Alex if he can help you with that