• Closed by: Alex
  • Closed on: 25.03.16, 16:06
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #9170 - revolution slider

Hi friends, i update to last version (presta and venedor) and impossible to add new images in RevolutionSlider. Please check it, i deleted, install reinstall, and imposible to add new images.
Now i deactivated this slide, if you need to activate, do it, no problem….

thanks

Sergio

Comments

Alex 09 Feb 2016, 21:04

Hi. Here is the reason http://c2n.me/3u62V8O
In most cases this is user/group permissions problem on the hosting side. Please check the issue. If you don’t know how to do that apply to the hoster support.

Sergio Pedreira 09 Feb 2016, 22:41

Hi, sure is for hosting? I using venedor from one year ago, and don’t have permissions problems….. Ok i tray to contact tomorrow with my hosting, but i’m not sure if this is problem….

Alex 10 Feb 2016, 13:22

If these files there http://clip2net.com/s/3u62V8O (please check it) That means the reason is in the files permissions. ;-)