• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Alex
  • Private: No
  • Open Date: 17.06.16, 15:59
  • Opened by: Gustavo Santos
  • Closed by: Alex
  • Closed on: 18.06.16, 21:13
  • Reason: Closed
  • Comment: Glad to help!

Ticket #9669 - Help! The cart does not update any information and vouchers discount does not appear in cart.

Help! The cart does not update any information and discount vouchers do not appear in the cart. I’ve done all the guidelines of support. All without success!

Comments

Alex 17 Jun 2016, 21:28

Hi.
Please fill the fields of access to the back-office and FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.

Gustavo Santos 18 Jun 2016, 04:27

Done. I wait for the solution! Thank you!!!

Alex 18 Jun 2016, 10:09

Hi. As I see you are using Wordpress Venedor theme. This is not our product. Please apply to the theme developer http://prntscr.com/bhudq3

Gustavo Santos 18 Jun 2016, 14:57

I got solved problem! Thank you