• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Alex
    Marek
  • Private: No
  • Open Date: 18.06.16, 12:45
  • Opened by: leo
  • Closed by: Alex
  • Closed on: 01.07.16, 13:37
  • Reason: Closed
  • Comment: Glad to help!

Ticket #9670 - Problem with amount of likes in Facebook module

Hi,

I’ve configured the facebook module and works, only I see a % instead of the amount of likes ?

I’ve attached a screendump.

Kind regards,

Leo

Comments

Alex 19 Jun 2016, 12:12

Hi. Our developer now is on little vacation we will try to help you within a few days (I think it will be on next Thursday)

leo 20 Jun 2016, 14:39

Ok thanks

leo 27 Jun 2016, 19:58

Hi Alex,

Do you already have some news about this issue ?

Alex 27 Jun 2016, 21:30

Hi. We are working on that. I hope tomorrow we will fix this bug

Marek 27 Jun 2016, 22:54

Hi Leo.
I just found that your facebook API key returns only your ID and name. That is not full information. Could you please generate new key and put it into the module?

leo 30 Jun 2016, 14:23

Hi Alex,

I’ve created again successfully a new api and accesstoken and copied the accesstoken in de facebook module but unfortunately it still does not work ?

Alex 30 Jun 2016, 18:11

Something is wrong with your API key.
I’ve added our API and everything seems fine

leo 01 Jul 2016, 07:31

ok strange I’ve create the key via the facebook developers site and is as far as I can see only one way to do this.

I try to find out if there is another way.

leo 01 Jul 2016, 12:34

Hi ALex,

After creating the new api yesterday I did nothing anymore but now it works, so maybe something with the cache ?

You may close the ticket

Thanks again !

Alex 01 Jul 2016, 13:37

As I wrote you in previous message, I’ve added our API key instead yours and it works :)
It’s ok I think but maybe later Facebook will close this possibility to use another API key