• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Alex
  • Private: No
  • Open Date: 27.06.16, 15:20
  • Opened by: Yannis
  • Closed by: Alex
  • Closed on: 20.09.16, 11:33
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #9695 - Free Transport on pop up

Hello Alex

I have just noticed that the Ajax window (when adding products to the cart) shows free transport , (see attached) I understand this is because the client has yet to select a shipping method but this however is a wrong statment and can lead to confusion. Is there any way round this? As the shipping is not free…and has a cost once selcted in shipping method.

Can we correct this or at least remove this line of code or even change the tranlation for somethign more explanatory? Where Can I fond this… is this your translation or default- bootsrap?

Thanks

Comments

Alex 27 Jun 2016, 15:33

Hi.

I suppose you just forgot to disable something on the BO configuration ;)
Configure this shipment variant http://prntscr.com/blohva

Yannis 27 Jun 2016, 16:07

Not exactly as this option is true, the first option is free due to pick up at store . I am pretty sure all my shipping is correctly configured, as it adds up just fine in the end…thing is untill you select shipping method this shows as free shipping and this is not the case. This can be true or false which is why at this stage it is missleading.

Any ideas on how to solve this free shipping message at the beginning?

Alex 27 Jun 2016, 17:38

You can search to related issue in the PS forum https://www.prestashop.com/forums/topic/320212-solved-ps-16-always-free-shipping-in-the-cart/
Here how you can remove this line file \themes\alysum\modules\blockcart\blockcart.tpl
remove this code http://prntscr.com/blq8kb

Yannis 03 Jul 2016, 12:41

Hi Alex

In the end I have fixed the problem by including individual transport fees on each product this is the only way I have found for this to work.

Anyway the site is now live from a few days ago but I have just noticed that THE REINSURANCE BLOCK on home page does not work correctly on mobile devices. I presume this is just a CSS issue can we fix it? Pls see attached

Thanks

Yannis 04 Jul 2016, 10:07

Hi Alex … that was fixed forgot I had applied some personalised css on that block.

Alex 04 Jul 2016, 23:38

Hi.
So now everything is ok? :)