- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Alex
- Private: No
- Open Date: 08.07.16, 12:57
- Opened by: bandcconcept
- Closed by: Alex
- Closed on: 21.09.16, 09:23
- Reason: Closed
- Comment: Glad to help!
Ticket #9739 - Postcode invalid field
Hello,
I have a problem with the address form.
When I enter a ZIP code field appears invalid.
The form-class error is added to the DOM yet the form is valid correctly.
The problem is that customers think the field is not valid when it is valid as on the attached capture not seen although it gives error with respect to this field.
How can I fix the problem.
I tried to change the format in Location> Countries> France but the problem persists.
Thank you.
Forgive my English medium.
Message translated with google translation
Comments
Hi.
Please check the issue with the default PS theme. Here how to do that:
http://media.promokit.eu/support/description/switch-to-default.jpg
Back-office>Preferences>Themes>Adv Settings>Directory, default-bootstrap (you won’t loose any information by switching with such way)
Hello,
http://i.imgur.com/zmhBHLW.png
The problem is not present with the theme bootstrap by default.
For I the reactive venedor record the problem returns.
Forgive my English medium.
Message translated with google translation
Hi. Really interesting bug :D
Please fill the fields of access to the back-office and FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.
Forgive my English medium. Don’t worry about that. Everything is ok. My English isn’t good as well and also half of our customers doesn’t write well on English :D So it’s ok ;)
it’s ready :)
Hi. Can’t enter to the BO with the provided access. Please check it
Sorry I forgot to validate the creation
Hi. I’ve found the bug.
Copied the folder \themes\default-bootstrap\js\tools\
here \themes\venedor\js\
and now it’s ok