• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Alex
  • Private: No
  • Open Date: 21.07.16, 18:53
  • Opened by: Imreh Barna
  • Closed by: Alex
  • Closed on: 27.01.17, 16:06
  • Reason: No answer from a customer

Ticket #9796 - images and combination filters problems

Hello,

we have some strange issues:

1. the products without images must have a “Produs NOU…” special image BUT are listed with “?” sign.
please check, this is good:
http://tiboo.ro/dizabilitati/2346-bara-sustinere-610-mm-alba.html BUT here, in products list is NOT good:
http://tiboo.ro/264-dizabilitati

2. products filter has uploaded images, but can’t see on left side:
http://tiboo.ro/323-monocolore IF you open any product, is listed well

3. the products COLOR filter at some product listing is showing the available colours with small box on product, like here:
http://tiboo.ro/209-sublimare BUT on many places can’t see this kind of listing, for exemple here:
http://tiboo.ro/323-monocolore

4. at Cart> Summary 01, bottom must be listed randomly some products what others buyed, but here also is listed only “?” signs!

5. in footer we would like to move the blue text a little upper, to position it on middle of grey line, could you help us, we didn’t succeed… :(

thanks,
Barna

Comments

Alex 22 Jul 2016, 17:03

Hi.
1) Everything seems fine http://prntscr.com/bw4rj8
2) Please check the issue with the default PS theme. Here how to do that:
http://media.promokit.eu/support/description/switch-to-default.jpg
Back-office>Preferences>Themes>Adv Settings>Directory, default-bootstrap (you won’t loose any information by switching with such way)

3) Show me please the issue with the screenshot
4) Did you made some changes in the files? I’ve uploaded in your site folder “themes” the default alysum files name “alysum-def” and switched to this folder Back-office>Preferences>Themes>Adv Settings
After that Crossseling module works fine in the Cart block.

5)
CustomCSS

#lofadvafooterfooter .lof-text table {margin-top: -13px}
Imreh Barna 01 Aug 2016, 10:56

hello,

1. solved
2. i’ll send you some screenshots later ! (not solved)
3. i’ll send you some screenshots later ! (not solved)
4. for this, please check, 2 screenshots attached: “screenshot_1” and “screenshot_2” 5. solved, thanks!
6. new issue: the carriers and payment logos are not arranged, lined up, is a bit messy, please check “screenshot_3” and “screenshot_4” waiting your answer

Alex 03 Aug 2016, 11:46

Hi.
4)
4) Did you made some changes in the files? I’ve uploaded in your site folder “themes” the default alysum files name “alysum-def” and switched to this folder Back-office>Preferences>Themes>Adv Settings
After that Crossseling module works fine in the Cart block.

6)
Screenshot 3 fix
Add to the CustomCSS

#order .delivery_options_address .delivery_option_price {min-width:135px}

Screenshot 4 fix:
CustomCSS

#order p.payment_module a {
    padding: 35px 0 35px 20px;
    line-height: 18px;
    display:block;
}
#order .payment_module a img {margin-top:-15px !important;margin-bottom: 10px;display:block}
#order .payment_module a.euplatesc {padding: 25px 0 25px 115px}
Imreh Barna 03 Aug 2016, 14:05

Hello,

4) no, we did not modify files. the only modifications we made was the translation, when the backoffice wasn’t let us to do a translation while limited server access. but no other modifications!
so please, if you can, correct the Screenshot 1 and Screenshot 2 errors

6) Screenshot 3 fix works, SOLVED, thanks!
Screenshot 4 fix did not work, can you please look it again ?

2) Attached Screenshot 5 to see what does not work

3) SOLVED

Alex 05 Aug 2016, 14:53

Hi.
4)
so please, if you can, correct the Screenshot 1 and Screenshot 2 errors
If you want I can copy your folder themes/alysum to my PC an compare all the files with the Alysum original. With this case I can find what the file was changed. It will cost 15 euro. Or you can just switch to default theme files “alysum-def” and it will work fine.

6) Here is the reason http://prntscr.com/c1yco3
Now it’s ok.
2) Did you check the issue with the default PS?