• Closed by: Marek
  • Closed on: 01.08.16, 10:17
  • Reason: Closed
  • Comment: Glad to help!

Ticket #9803 - UTF-8 font in MS Edge

Hello there,

I’m from Czech Republic and we usually use font with UTF-8.

With Google Chrome there is no problem with font but with MS Edge font is not working (or is showing wrong “č”, “ř” etc.).

My page is http://toms.avon-centrum-ostrava.cz/

Any suggestion?

Thank you
Daniel

Comments

Alex 26 Jul 2016, 17:16

Hi.
Please fill the fields of access to the FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.

Daniel Rucký 27 Jul 2016, 13:17

Done.

Marek 29 Jul 2016, 11:02

Here is a screenshot from my Edge https://www.dropbox.com/s/5q48uo7l1zerbhq/scr.jpg?dl=0
Could you please test Czech symbols directly on the google fonts service https://www.google.com/fonts

Daniel Rucký 29 Jul 2016, 11:34

Hello Marek,

here is my screen (Edge, IE, FireFox). https://www.dropbox.com/s/ajq3ebh82v02jxh/scr.jpg?dl=0

On Google Fonts are symbols OK. In Google Chrome are on page good as well. Only IE and Edge are not good.

Marek 29 Jul 2016, 15:09

Ok, I need a time to find a solution

Marek 29 Jul 2016, 18:08

I just found that you have the same issue in your back office, so it means that is not theme issue. I’ll try to solve that, but I can’t promise you a solution
media.promokit.euscreenshotsscreencloudscreenshot20160729_180611.jpg

Marek 29 Jul 2016, 18:15

The solution was very easy. Just an option “Use latin extended symbols” was disabled

media.promokit.euscreenshotsscreencloudscreenshot20160729_181401.jpg

Daniel Rucký 01 Aug 2016, 09:35

Thank you Marek :)