• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Alex
  • Private: No
  • Open Date: 25.10.16, 17:16
  • Opened by: dinamixarts
  • Closed by: Marek
  • Closed on: 06.04.17, 09:41
  • Reason: Closed
  • Comment: Glad to help!

Ticket #9998 - VOUchers Fields and Safari

Hi,

Bad Trouble with this theme,

The Voucher’s field does not appear in Safari (Checkout Page)..

Someone can solve the problem ??

Best Regards

Comments

Alex 25 Oct 2016, 23:03

Hi. Give me the link to your site please

dinamixarts 26 Oct 2016, 10:18

Hi,

http://www.lecomptoirducheveu.fr

Alex 26 Oct 2016, 15:58

Hi. I see it on my safari.
Can you show me the difference between Chrome and Safari browsers with the screenshots?

dinamixarts 26 Oct 2016, 17:10

Hi,

It’s strange cause when i load the page it’s appear ( Voucher, shipping line …) and it disappear.

An Idea ??

Alex 26 Oct 2016, 21:49

Please check the issue in another Mac or check the issue with the Incognito mode. Maybe you’ve enabled some addon. I can’t tell you for sure.
Try to clear the browser cache and check the issue

Anonymous Submitter 28 Jan 2017, 12:28

Hello, i have try your website and it’s work right as you can see in attachment.
I have a question about voucher in Frontend and i can’t find other topic about that.
I have a physical store and i’d like give to my in store customer a card with a discount code that they can use online at my Prestashop website.
This code must are visible for that customers and not from other customer that not visit my physical store.
I generate that code in Prestashop, but in frontend every users in “My vouchers” area can see that code and of course that can use in cart.
I think at group, for display voucher only for customers of that group, but my in store customers are not online user yet and i can’t add avery single customer, every single day.

I don’t understand nobody think about a simple situation as an in store physical gift card for use online.
If i want give or also sell gift card in store, as physical “Zara” or “H&M” or “Amazon” store. I can’t generate code of discount or amount that are invisible from customers.

it’s very important for link my physical and online stores.
i hope to explain problem clearly.

Thanks
Diego

Alex 29 Jan 2017, 18:32

Yes. I understand your issue but you should address it to the Prestashop forum :) We just theme developers.
Maybe there is some module that suit your needs

Anonymous Submitter 07 Feb 2017, 18:34

ok thanks… i have a new problem with instagram carousel in bottom of website.
I can’t understand only one image are not correctly display in carousel and it is not the last one image on instagram.
Can you help me? there is a possibility to force re-generate image?

see attachment and check the correct url of that image.
https://www.instagram.com/p/BQBX907D8Ya/

Marek 15 Feb 2017, 23:15

Hi Diego.
I’m sorry for the delay. I missed your ticket.
The issue has been solved please check it out

Anonymous Submitter 01 Mar 2017, 12:12

Hello, i have a problem with category cover image. As you can see in attachments in backend i can set right cover image of category, but frontend not load that image and display default one.
Can you help me to fix it???
Is semi-urgent because i want use that banner for week of woman, 1-8 march 2017.

Thanks
Diego

Marek 01 Mar 2017, 14:07

The issue has been fixed. Please check it out

Anonymous Submitter 02 Mar 2017, 14:39

Thanks, another question, i’d like to buy this module:
https://addons.prestashop.com/it/badge-loghi/8626-product-labels-advanced.html Do you think that label of this module can be apply also on your carousel in home?
Thanks

Diego

Marek 02 Mar 2017, 22:14

Definitely not. That’s require some changes in our module code

Anonymous Submitter 07 Mar 2017, 11:31

Can you help me with Menu of my shop? i don’t understand why (i not change css of menu) now “li” element are align to left and not occupy entire width of menu.
Can you help me? I just search in setting option, but i don’t find solution.
thanks
www.shop.ilamalu.it

Diego

Marek 07 Mar 2017, 14:34

To align menu items use following css:

ul.flexmenu_ul {display: flex; justify-content: space-between}