• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 18.07.13, 12:29
  • Opened by: 123monsite
  • Closed by: Alex
  • Closed on: 10.09.13, 22:26
  • Reason: Fixed

Ticket #1092 - in the product list the second image does not display in overview.

Hello, we bought the theme Alysum on the website themeforest.net on the 4th june 2013.
I have the feeling that I do not have the last update because in the product list the second image does not display in overview.
I looked in the files and I don’t see anywhere this code : <span class=”subimage-container pid_XXX”></span>

The website is not reachable because it is in developpement right now.

in attachment the file product_list.tpl of the theme

theme version : alysum_2.0
module themesettings : 1.0.8
Version of prestashop : 1.5.4.1

Regards,

Virginie

Comments

Alex 18 Jul 2013, 14:19

Hello.

And the first you should to do is regenerate the thumbnails
Preferences>Images

and check the images settings http://docs.promokit.eu/doku.php/alysum:images

If won’t help please fill the fields of access to the back-office in this PromokitSupport bug tracker in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.

123monsite 18 Jul 2013, 14:59

Hello,

I regenerate the thumbnails but it’s still don’t work
I fill the fields of access to the back-office.

Thanks

Virginie

Marek 19 Jul 2013, 08:59

Hello Virginie.
We will release new Alysum version very soon (I think on the next week). This feature will be available as well.

Amit 19 Aug 2013, 13:53

Hello,bought the theme Alysum on the website themeforest.net 09 Aug 13
Invoice No. 6249544.
I have also the same problem that the second image does not display in overview.How its solve?

Amit 19 Aug 2013, 14:47

Hello,bought the theme Alysum on the website themeforest.net 09 Aug 13
Invoice No. 6249544.
I have also the same problem that the second image does not display in overview.How its solve?

Marek 19 Aug 2013, 17:23

Hello.
Please fill details to access to your server via FTP and I’ll fix it.

Amit 20 Aug 2013, 11:13

Hello, I have send FTP details via mail.

Thanks

Amit 20 Aug 2013, 13:05

Hi, I have very urgent issue. When you will fix it?

Thanks

Alex 20 Aug 2013, 15:56

Hello Amit. Where did you send it?

Please fill the fields of access to the back-office in this PromokitSupport bug tracker in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.

On the category page when you hover the product image you just don’t see the image changing effect as in the demo? Right? This feature will be implemented in new Alysum update. It will be released very soon.

Amit 20 Aug 2013, 21:01

Hello, I have fill up my profile. You can check now.

Thanks

Marek 21 Aug 2013, 09:32

Hello Amit.
I just implement subimage feature to your shop. Please check it.

Amit 21 Aug 2013, 20:45

Hi, Thank for your great support. Its now working.

But another thing is the slider issue not resolve.

Thanks.

Marek 22 Aug 2013, 09:21

What do you mean?

Amit 23 Aug 2013, 12:31

Hi, I mean nivo silder that your demo III.
But I can’t find that module. How can I implement this your DemoIII’s type slider.

Marek 23 Aug 2013, 12:35

That module is in testing mode at the moment, but works stable. So I attach ti for you.

Amit 27 Aug 2013, 13:54

Please check the pk_customlinks module for add my wishlist. Its not present my theme folder.

thanks

Amit 27 Aug 2013, 22:33
Marek 27 Aug 2013, 22:38

Hello Amit.
This is a new feature of Alysum 2.5.
Alysum 2.5 will be available in your themeforest account tomorrow.

zmtest 28 Aug 2013, 06:42

Just wondering how did you guys enable subimage ?

Marek 28 Aug 2013, 10:08

I didn’t understand what do you mean exactly.
Subimages realized with AJAX technology

Jeffrey 07 Sep 2013, 20:08

I am also having this issue… Pls help

Marek 07 Sep 2013, 20:37

Hello Jeffrey.
I need an access to your server via ftp and back office

Jeffrey 07 Sep 2013, 20:40

ok mate
will email u

Jeffrey 07 Sep 2013, 20:40

you have the access to my back office already. :)
will give you the server ftp

Jeffrey 07 Sep 2013, 20:55

Marek,
do help me check why the Products Carousel and the minic slider aren’t working too.

thanks a lot in advance

Alex 08 Sep 2013, 22:11

Jefrey I can’t access to your BO and check the Carousel and minic

Jeffrey 09 Sep 2013, 00:57

I had reset the password. Pls check again. :)

Marek 09 Sep 2013, 13:57

the issue should be fixed, please check

Jeffrey 09 Sep 2013, 14:01

great
thanks
can you tell me how you resolve teh 2nd picture that is not displaying?
<div class=”color_picker”> is still not working. I had already enable them in the code.

Jeffrey 09 Sep 2013, 14:06

i can’t change the position of the nivo slider and the carousel. I have checked on the position menus and placed all nivo slider at the top position, but it did not help. Pls advise too

Jeffrey 09 Sep 2013, 17:49

I have turned off my old nivo slider and enable all the modules that are in the “new themesetting module” and all the sliders are not appearing. Pls help me.

Also I would need to resolve the color picker.

I have entered in all the commands and looks like there is something missing.

looks like there is missing command in the <div class=”color_picker”>

Also I have attached the guide on how to input the <div class=”color_picker”>.
if the product has more than 1 color, “more color” will be shown just below the product.

Marek 10 Sep 2013, 10:35

I have fixed the issue with theme settings, now you can enable and disable modules
Regarding color picker, unfortunately we can’t help you with this customization, because we have a lot of customers requests.

Jeffrey 10 Sep 2013, 10:49

thanks
minicslider is not working.

and how do i shift the position of the modules?
I can’t shift in the the position tab right?

Marek 10 Sep 2013, 10:51

have you at least one slider in minic slider? you cant shift the position of homepage modules

Jeffrey 10 Sep 2013, 10:52

for the color picker, could you give me some light, so i can see how to fix it myself?

I know there are a lot of requests due to the new upgrading of the theme. :) Hope you can advise on this small section.

Marek 10 Sep 2013, 10:53

what you want to do with colorpicker?

Jeffrey 10 Sep 2013, 10:53

yes i have
I have just input in the slider into minic slider

Jeffrey 10 Sep 2013, 10:55

this is how the color picker function looks like. I have attached in the post.

when i have more than 2 color or more, it will state “more color”.

Jeffrey 10 Sep 2013, 11:00

i had done some toubleshooting for this
here is the screenshot.
http://awesomescreenshot.com/0121p4bmcf

between <div class=”color_picker”> </div> it is blank. but I have already placed in the command.

					<!-- START color picker -->
					<div class="color_picker">
					<!-- disable color, will be using "more colors text"
					{if isset($product.colors)}{foreach from=$product.colors item=v}
					<span style="background: {$v.value};" title="{$v.name}"></span>{/foreach}
					{/if}
					-->
					{if !empty($product.colors)} 
						<font color="#9933ff">More Colors</font>
					{/if} 
					</div>
					<!-- END color picker -->
Marek 10 Sep 2013, 11:01

try to ask about color picker prestashop community http://www.prestashop.com/forums/, I suppose they have more experience than I’m one.
I just enable Nivo slider (minic slider) in the theme settings and it shows in your front office.

Jeffrey 10 Sep 2013, 11:06

i had tried
but no reply for a past few days.

http://www.prestashop.com/forums/topic/81210-colors-on-product-listtpl/page-5

it looks like the same file as the <span class=”subimage-container pid_XXX”></span> issue

how did you fix this issue?

Also I keep getting logging out of my BO. is there anything wrong?
never had this issue before updating the theme. also did not have the issue of the color picker before update… :*(

Jeffrey 10 Sep 2013, 12:17

may i know how did you resolve this issue? " <span class=”subimage-container pid_XXX”></span>”

Jeffrey 10 Sep 2013, 14:01

i got it resolved!

Marek 10 Sep 2013, 14:20

Glad you resolved it yourself.

Jeffrey 10 Sep 2013, 14:55

:)

But I have opened up 2 more tasks. Do take a look at it later on.
One is my site is not detecting English langugage.
two is, everyday I keep getting log out of my BO

Alex 10 Sep 2013, 22:23

If you have opened tickets about that why you write here about that ;)

Jeffrey 10 Sep 2013, 22:33

:)
anyway now you guys has resolved most of the problem. Thanks. :)

looking forward to resolve the other 2 issues. :)

Alex 11 Sep 2013, 17:21

We will try to help you soon ;)