• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 10.02.18, 17:01
  • Opened by: Rizak
  • Closed by: Marek
  • Closed on: 11.02.18, 12:57
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11634 - Layout and options freeze

Hi Marek and team,

I have a strange issue on alysum theme.
I lost flexmenu during tests and to recover it i tryed to change theme : alysum→classic→alysum.

Now everything is gone and the alysum settings seem to be out of order.
I try changing different options, nothing happens …

See for example top bar, main logo or presets settings, changes are validated on BO but nothing happens on FO …

I re-import products and categorys test.
Prestashop cache cleared, browser cache cleared and database seems to be ok.
I don’t know whats wrong…

Any idea?


Marek 10 Feb 2018, 19:17

It’s not a theme issue.
When you switch the theme in prestashop back office, it resets all your settings.
Do you need a help to configure the theme now?

Rizak 10 Feb 2018, 22:25

Hi Marek,

Yes please help, i don’t know why i can’t “redo”,
I tryed but options seem to be frozen…

Marek 11 Feb 2018, 12:40

I don’t know how it was before, but the theme works fine now. I suppose it was a cache issue

Rizak 11 Feb 2018, 12:54

Thank you Marek, you rock!!
I don’t know what happened but it works fine as you say, perfect!

I can keep on testing, thank you very much.
Nice work :-)

Marek 11 Feb 2018, 12:57

No problem. Don’t forget about cache and some cases it helps to clean it