• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 22.02.18, 13:56
  • Opened by: Rizak
  • Closed by: Marek
  • Closed on: 26.02.18, 18:53
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11730 - Isotope module

Hi Marek,

I have troubles with pk_isotope.
It doesn’t show anything when clicking option category.

Did i miss anything?

Comments

Marek 22 Feb 2018, 15:35

Hi, Rizak.
Something wrong with categories names, please check that out. Here is screenshot:

Rizak 22 Feb 2018, 17:02

Sorry, i don’t understand Marek.

“photo-art-selection-a-l-honneur” and “photo-art-selection-derniers-exemplaires” are my url-rewrited for categories “À l’honneur” and “Derniers exemplaires”.

What is the link with pk_isotope?
And where does these “photo-art” called by pk isotopre come from?

I just drag and drop categories as shown in “1.jpg”. Categories have products.

Other thing,

In a different way, i try “manualy get product” in pk_isotope,the only thing i’ve got then is a blank page as shown in “2.jpg”. Bug?

Marek 22 Feb 2018, 17:34

it seems a bug, I’ll try to solve it as soon as possible

Rizak 22 Feb 2018, 19:19

Ok thanks

Marek 22 Feb 2018, 20:28

The issue has been fixed. Please check it out

Rizak 23 Feb 2018, 14:33

Hi Marek.

Works better, thanks.

But there’s still a trouble, some pictures : “photo10x” and “photo 8x” aren’t in the category “À l’honneur” but they are shown in isotope.
I checked categories and products.

Would you fix this please?
Thanks

Rizak 23 Feb 2018, 14:45

… and just discover this (see attached file please).

I didn’t edit “banner carroussel” module for customisation, did you do anything on this one?

I think i could change the thing later, but if you know where it comes from… Helpfull.
Thank you Marek

Rizak 23 Feb 2018, 19:56

…sorry for reposting Marek but same thing happened to cart icon. (see attach file please)
I didn’t edit anything there.

Where does it come from? Is there a link with previous one on banner carroussel?
How to remove both?
Thank you

Marek 23 Feb 2018, 23:41

Strange thing. I’ll try to find where it comes from

Marek 24 Feb 2018, 12:01

Spent much time but still no result.
Could you please disable (or even uninstall) all unnecessary modules, it will help me to find the issue and improve your website performance.

Rizak 24 Feb 2018, 13:59

Hi Marek,

The thing disapeared, due to one of the module i desactivated.
I didn’t notice which one.
Let’s say problem solved, i’ll ask again if need and i’ll try to check the thing when re-activating modules …

I noticed other thing, not a real problem but cart disapear on cms pages. Normal?

And, could you have a look to the inital problem?
Pictures : “photo10x” and “photo 8x” aren’t in the category “À l’honneur” but they are shown in isotope.

Thank you Marek

Rizak 24 Feb 2018, 18:18

cart icon ok. Exception on cms page.
“Ofc” i should say …

Marek 25 Feb 2018, 11:54

Could you please take a screenshot and give me a link?

Rizak 26 Feb 2018, 00:43

Hi Marek,

I’m not really sure of what you are asking for…

My trouble is still about Pk_isotope, please check on homepage or see attached file.

The module shows “photo 10x” when you click filter tab “Derniers exemplaires” –> correct.
The module shows “photo 8x” when you click filter tab “Meilleurs ventes” –> correct.
The module shows “photo 8x”,”photo 10x” and “photo 20x” when you click filter tab “À l’honneur” –> uncorrect. It should shows the only one picture in this category : “photo 20x”.

Could you fix this?

Thanks

Marek 26 Feb 2018, 12:43

I see only one product there, maybe it was a cache issue

Rizak 26 Feb 2018, 14:20

Hi Marek,

Works now, perfect.

Thanks for your help

Marek 26 Feb 2018, 14:21

No problem