• Closed by: Marek
  • Closed on: 07.09.18, 17:44
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12877 - PS 1.7.4.2 after additing new widget, site gives HTTP ERROR 500.

I have the same issue like in Ticket #12752 - Page Builder - can’t edit or add new widget

I installd theme on prestashop 1.7.4.2 and after additing new widget, site gives HTTP ERROR 500.

1. Theme venedor-v.3.0.4 was installed pn PS 1.7.4.2 then updated up to v.3.0.5
2. After resetting Page Builder module as you said and cleaning Cash, site switched to default Green preset, and after several time
switchg different presets and cleaning cash it was installed Blue theme.
3. Then again I try to add new widget? clean Cass but site respond HTTP ERROR 500 ((

How to fix it?

Comments

Marek 07 Sep 2018, 16:14

Hi, Ruslan.
There was critical and necessary update in 3.0.5 what related to encryption Page builder data to use it with latest Prestashop version.
Please download Venedo theme once again from themeforest. Take there page builder module and upload it to your server. Then uninstall and install it again.
Let me know the result

Ruslan Polukarov 07 Sep 2018, 17:25

I tried new Venedor-v.3.0.5 on localhost everything okay with Page builder… Thank You)

Marek 07 Sep 2018, 17:43

No problem. Sorry for the inconvenience