• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 04.10.18, 03:23
  • Opened by: Rizak
  • Closed by: Marek
  • Closed on: 05.10.18, 15:05
  • Reason: Closed
  • Comment: Glad to help!

Ticket #13013 - Check bug

Hi Marek,

I have two bugs on the check out page.

1/ Pop up box doesn’t display when clicking “user conditions”, see atached file 1.jpg please

2/ Order bouton doesn’t work now, i don’t know why… attached file 2.jpg

Could you help?

Thank you


Marek 04 Oct 2018, 11:19

1. Again, the question about Prestashop configuration, but not the theme. Go to “Shop Parameters” → “Order Settings” ans select “Terms and Conditions” page
2. Maybe because there is no activates payment methods?

Rizak 04 Oct 2018, 13:11

Hi Marek,

1/Sorry but i d’ont know if the trouble is related to theme or to prestashop configuration, i keep on discovering the tool… The thing works thank you.

2/Everything seems activated, i’m going to check the whole thing today. I let you know if i need some help

Rizak 04 Oct 2018, 23:58

Hi Marek,

I finaly checked payment methods, 4 seems to be activated –> see 1.jpg

At the end of check out, it should ask me which payment method i want to order when “accept conditions” is checked.

I don’t know if it’s a prestashop or a theme issue, could you help/tell me please?

Thank you

Marek 05 Oct 2018, 10:19
Rizak 05 Oct 2018, 12:07

Very nice, you rock!

Thank you Marek

Marek 05 Oct 2018, 12:56

Is it work now?

Rizak 05 Oct 2018, 15:02

Yes it is.

I didn’t notice this part of module payment options.
Everything was fine during tests payment

Website is released for 2 days (^^!!) and i activated “live” payment at this time, maybe this option was not necessary during tests …

Now it’s ok –> it was a prestashop setting that i know now, so thank you for help.