- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 28.12.19, 20:25
- Opened by: Matteo Cotugno
- Closed by: Fred
- Closed on: 09.01.20, 11:09
- Reason: Closed
- Comment: Glad to help!
Ticket #16535 - Analytics
Hi,
Google Analytics is blocked by Theme settings module to tracking my site. How can I fix it?
Thanks
Comments
How did you understand that Theme Settings is blocking it?
Try to disable Footer Builder just for a test.
No the analytics works but only for the mobile. For the desktop client, analytics don’t work. I already added the user in the module but don’t work. Is needed to put manually the user in the code as like some user that I did read in the support
Do you use Google Analytics module? maybe you have this issue – https://github.com/PrestaShop/ps_googleanalytics/issues/29
Try to put the code what google gives you directly into the theme, fo example into the file /themes/alysum/templates/_partials/javascript.tpl
I cannot to add the code. Can you help me please?
give me your code and I’ll add it to the file
I don’t have access to your server.
Just add following code to the end of file /themes/alysum/templates/_partials/javascript.tpl
ok thank you
you are welcome