• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 22.04.20, 10:34
  • Opened by: Oscar Sanz
  • Closed by: Fred
  • Closed on: 28.05.20, 00:19
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #17449 - AMP: some product pages do not open, do not add products to the cart

on the amp home page I have a product carousel but some the link doesn’t work (https://misschica.online/en/mobile/product/212-babydoll-balconet-flyway, https://misschica.online/en / mobile / product / 18-babydoll-animal-mesh) and those that work when I go to add to the cart I get this poster: Unable to Add to cart, this comes out for example at https://misschica.online/en/mobile/ product / 46-babydoll-lace-satin- at the bottom of the whole (IN THE SAME CATEGORY). The products that work do not show me the product image, I get everything blank

Attachments:

cart.JPG (37.3 KiB)

Comments

Fred 22 Apr 2020, 12:46

Hi, Oscar Sanz.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Oscar Sanz 27 Apr 2020, 17:44

good afternoon, I have already updated the ftp data

Fred 27 Apr 2020, 17:47

Hi, Oscar.
As I can see you have enabled another AMP module

Oscar Sanz 27 Apr 2020, 17:52

the module is already deactivated

Fred 27 Apr 2020, 18:09

I see an error:

An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

Try to disable Mod_Security in your server configuration

Oscar Sanz 28 Apr 2020, 12:16

I have put this code in htaccess and it still doesn’t work

<IfModule mod_security.c> 

SecFilterEngine Off
SecFilterScanPOST Off

</IfModule>

Fred 28 Apr 2020, 12:19

Still see the same error

 <h1>Not Acceptable!</h1>
<p>An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.</p>