• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.12.20, 17:15
  • Opened by: LAVECO
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #20194 - How to install Alysum on the other side via multistore

I have a domain license for which I manage another store. Do I need a separate Alysum license for another store via the multistore? How to use Alysum on two pages?


Fred 11 Dec 2020, 17:38

Hi, Justyna.
You don’t have it install it. Just go to the themes and activate a theme you need

LAVECO 11 Dec 2020, 22:10

if I activate a theme on page 2 bought for page 1, page 1 stops working on this theme - everything disappears.

Fred 12 Dec 2020, 15:45

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP, I need to see the problem

LAVECO 12 Dec 2020, 16:41

I completed the data. See: laveco.pl is now working properly, but as for e-laveco.fr I will change to Alysum, the websites are not working properly.

Fred 13 Dec 2020, 22:00

As I can see you have specific cache configuration. Please disable cache modules and clean prestashop cache.
Then please make sure the module Page builder is hooked to the same hooks as in working shop.

Miguel Angel Muñoz 15 Dec 2020, 01:02

Good afternoon, I think I have the same problem. I have installed the theme in a multi-store environment as a second theme and it has removed my first store configuration (warehouse theme).
Do I have to do something before installing the theme?
Thanks a lot

Fred 15 Dec 2020, 11:34

Nothing special.
The theme works fine in multistore mode, as you can see in our Demo what is built on one prestashop.
Just try to install and let me know in case some questions

LAVECO 20 Dec 2020, 17:15

Unfortunately, the template still doesn’t work. I also turned off the installed modules to check if this is a problem and no effect. Can you set my prestashop store so that the template works properly?

Fred 21 Dec 2020, 12:59

Both stores works fine now https://take.ms/hekQj