• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22470 - Can't save changes on creative elementor

When i try to save all the changes on the homepage with creative elementor
The green line moves until the end but don’t save anything
Could you help me ?


Fred 21 Oct 2021, 11:06

Hi, Alexandre.
Really strange issue. When I click Save, I see the error about permissions - https://take.ms/44xid

Try to reset Creative Elements module

Alexandre GOCZKOWSKI 21 Oct 2021, 13:30

I reset Creative Elements
But the problem still here …

Alexandre GOCZKOWSKI 21 Oct 2021, 13:31

i can change the header .. but not the homepage …

Fred 22 Oct 2021, 10:51

Maybe ask your hosting provider why the server blocks the request.
Here is the screenshot of blocked request https://take.ms/5BvnJ And here is the description of the error:

The HTTP 403 is an HTTP status code meaning access to the requested resource is forbidden. 
The server understood the request, but will not fulfill it.
Alexandre GOCZKOWSKI 22 Oct 2021, 15:21

thx for your help
it was the wap firewall who blocked the request !!
thx for all

Fred 22 Oct 2021, 15:22

Great! I’m glad the issue is solved now.
We would be grateful for supporting our theme if you like it and our service. You could rate it here http://themeforest.net/downloads