• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 27.10.21, 13:59
  • Opened by: ChannelJumper
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22516 - Main product image on product page is not displayed

On the product pages on my site the main product image on product page is not displayed. If there is more than one image for the product it will show the other images.


Fred 27 Oct 2021, 14:02

Please update your prestashop to the latest version to get it fixed

ChannelJumper 27 Oct 2021, 15:06

Thank you for the fast response!

Ok I have updated prestashop with no errors, but now the front office is not accessible.

Fred 27 Oct 2021, 15:32

Did you update the theme as well?
What theme version you had before?

ChannelJumper 27 Oct 2021, 16:34

I have the newest version of the theme. No I did not update the theme.

Fred 27 Oct 2021, 20:36

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server