• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 14.12.21, 20:32
  • Opened by: BEUGRE Anaïs
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22784 - AJAX search box problem


We have a problem with the AJAX search box which no longer works.
Why ? Is it because of a plugin? If yes which one ?
If not, can you take care of it?

Thank you


Fred 15 Dec 2021, 10:54

Hi, BEUGRE Anaïs.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

BEUGRE Anaïs 15 Dec 2021, 11:07

Can we have a private conversation so i can share you all the information ? We just verify and all our back-office information and FTP Server have been edited. So if you need those informations I can share you in private.

Fred 15 Dec 2021, 11:08

your profile is private https://support.promokit.eu/index.php?do=myprofile Don’t post sensitive data in the ticket

BEUGRE Anaïs 15 Dec 2021, 12:37


It’s done. You can do it.
Thank you

Fred 15 Dec 2021, 13:58

The issue has been fixed. Please test to confirm the change https://take.ms/ULgqP

BEUGRE Anaïs 15 Dec 2021, 14:52

Perfect ! Thank you.

Moreover, the list is not complete. For example, when you type “cactus variés”, the references “cactus variés Ø D5.5cm” and “cactus varié Ø D7cm” are always missing. How to extend the list? Can we have a complete list by keyword searched? If so, is it then possible to have navigation arrows?

Fred 16 Dec 2021, 12:24

The theme doesn’t manage the search function.
The search function managed by prestashop native module, and the theme is just display the result.

BEUGRE Anaïs 16 Dec 2021, 12:35

Thank you for your answer

Fred 16 Dec 2021, 12:47

You are welcome!