• Priority: Medium
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 10.10.22, 11:50
  • Opened by: Michele Fazi
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23821 - brand logo Infinite load

Hi, on my site the brand images once the page loads have endless loading. How come? () (attached file)

Besides that I wanted to ask how come some products are not opened? such as searching in the search bar “7020” the only product that is shown does not open (not the only one)



Fred 10 Oct 2022, 21:16

Hi, Michele Fazi.
Try following CSS code

body img {background:none}
Michele Fazi 11 Oct 2022, 09:41

For the other problem?

Fred 11 Oct 2022, 17:37

Sorry, I missed the second question.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office.
And give me product ID that I could check out

Michele Fazi 12 Oct 2022, 15:10

ok i fill it

Fred 12 Oct 2022, 17:26

as I can see some products just disabled https://take.ms/1YYHU I assume that’s a reason why you can open those products

Michele Fazi 13 Oct 2022, 12:55

Hi. Even products that are not disabled have this problem

Fred 13 Oct 2022, 13:51

Which one?

Fred 13 Oct 2022, 17:02

I just reset this option https://take.ms/j8RlG now it seem to work
In any case that’s not a problem of the theme

Michele Fazi 17 Oct 2022, 17:11

Okay, another problem. How can I integrate placeholders into the checkout fields? I tried js but it doesn’t work.


document.querySelector(’#checkout-personal-information-step .form-control[name=”email”]’).placeholder = “Inserisci la tua email”;
document.querySelector(’#checkout-personal-information-step .form-control[name=”firstname”]’).placeholder = “Inserisci il tuo nome”;
document.querySelector(’#checkout-personal-information-step .form-control[name=”lastname”]’).placeholder = “Inserisci il tuo cognome”;
document.querySelector(’#delivery-address .form-control[name=”firstname”]’).placeholder = “Inserisci il tuo nome”;
document.querySelector(’#delivery-address .form-control[name=”lastname”]’).placeholder = “Inserisci il tuo cognome”;
document.querySelector(’#delivery-address .form-control[name=”company”]’).placeholder = “Inserisci il nome della tua Azienda”;
document.querySelector(’#delivery-address .form-control[name=”address1”]’).placeholder = “Inserisci il tuo indirizzo di spedizione (via, numero civico, interno, ecc…)”;
document.querySelector(’#delivery-address .form-control[name=”postcode”]’).placeholder = “Inserisci il codice postale”;
document.querySelector(’#delivery-address .form-control[name=”city”]’).placeholder = “Inserisci il nome della tua città”;
document.querySelector(’#delivery-address .form-control[name=”phone”]’).placeholder = “Inserisci il tuo numero di telefono”;
document.querySelector(’#delivery-address .form-control[name=”vat_number”]’).placeholder = “Inserisci il numero della tua p.iva”;

Fred 17 Oct 2022, 17:23

Could you please give me a link with the form where you want to add placeholders?

Michele Fazi 17 Oct 2022, 17:34

is not a form. it’s checkout

Fred 17 Oct 2022, 18:38

As I can see that’s easiest way to add placeholders. I recommend you to wrap your code with

$(document).ready(function () {
Michele Fazi 18 Oct 2022, 09:38

I not using jquery

Fred 18 Oct 2022, 17:08

you can use this instead

window.addEventListener('load', function () {
}, false);