- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 24.10.22, 10:51
- Opened by: Davide Erba
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #23870 - Update - Server Error
When we update to save progress in elementor, many times we can’t do it.
How you can see in the picture, we see. the message: Server update error.
Which could be the problem?
Thanks
Comments
Hi, Davide Erba.
How to reproduce the issue? I just saved the template with no problem - https://take.ms/uoWos
I don’t know, sometimes it works and sometimes we see the message.
There isn’t a pattern. When happen I lost everything and the only things that I can do is close the template and came back to make again the work.
Ok, then try to open browser’s developer tools, in the Network tab find a request with the error and find an error message there https://take.ms/y72kr
see attached picture
Sorry, but it seems your attachment was too big and not attached to the message. The max attachment size is 2Mb
My apologies, try now
Attachments:
but I don’t see an error there. I asked to make a screenshot of a request with the error, because I can’t reproduce it. The editor works fine for me.